Beverage Enthusiast & Customer Experience Champion

BWS; Ballarat; Presencial; AUD 48.000 - 60.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Staff discount

Endeavour Group benefits

Wellbeing support

Descripción de la vacante

BWS Ballarat is seeking a friendly Team Member to engage customers, share product knowledge and create memorable experiences in-store. You’ll help guests choose from wines, beers and spirits while upholding responsible service standards.

You should be available across the day, evenings and weekends and be comfortable working autonomously or as part of a team. This role offers growth within BWS and Endeavour Group, with staff discounts and wellbeing support.

Formación

• Excellent communication and customer service skills.
• Able to work across day, evenings and weekends.
• Able to work autonomously and as part of a team.
• Genuine interest in learning product knowledge.
• Passionate about wine, beer and spirits.

Responsabilidades

• Interact with customers by sharing passion for products to create memorable moments.
• Promote BWS loyalty programs and explain benefits and offerings.
• Ensure shelves are stocked with the best choices for customers.
• Maintain a safe and clean environment for customers and teammates.
• Uphold responsible service of alcohol guidelines.

Conocimientos

Customer service

Communication

Teamwork

Retail knowledge

Flexibility

Descripción del empleo

BWS Ballarat is seeking a friendly Team Member to engage customers, share product knowledge and create memorable experiences in-store. You’ll help guests choose from wines, beers and spirits while upholding responsible service standards.

You should be available across the day, evenings and weekends and be comfortable working autonomously or as part of a team. This role offers growth within BWS and Endeavour Group, with staff discounts and wellbeing support.