Bell Attendant

Hyatt Hotels Corporation; Council of the City of Sydney; On-site; AUD 50,000 - 60,000; Part time

Job summary

A large hospitality company in Sydney is seeking a Bell Attendant to provide outstanding customer service in a high-paced environment. Responsibilities include handling luggage, assisting with guest inquiries, and maintaining a welcoming lobby atmosphere. The ideal candidate has exceptional interpersonal skills, attention to detail, and valid Australian working rights. Flexibility for a rotating roster is essential. This position offers the opportunity for part-time or casual work.

Benefits

6 nights of complimentary accommodation per year

Generous discounted accommodation

Reward and recognition programs

Learning and development opportunities

Fully laundered uniform

Discounted city parking

Qualifications

• Valid Australian working rights and flexible availability.
• Must be able to handle luggage and assist guests.

Responsibilities

• Handle and deliver luggage for guests.
• Maintain a clean atmosphere in the lobby.
• Assist guests with transport and directions.

Skills

Exceptional customer service and interpersonal skills

Ability to work in a high-volume and fast paced environment

Strong verbal and written communication skills

Attention to detail and able to prioritise tasks

Can work both collaboratively and autonomously

Excellent grooming and personal presentation

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.

Opportunity is calling for an enthusiastic hospitality professional join our team at Australia’s largest hotel as a Bell Attendant. We are open to both Part Time and Casual

Located adjacent to Darling Harbour in Sydney’s Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney’s largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

Benefits for working with Hyatt Include:

• After 90 days of service, 6 nights of complimentary accommodation per year to use at Hyatt Hotels globally (T&Cs)
• Generous discounted accommodation worldwide within Hyatt for associates as well as friends and family
• Reward and recognition programs
• Learning and development opportunities
• Fully laundered uniform
• Discounted city parking

The Role:

You will be the first person guests see when they arrive to the hotel and also when they depart. Your responsibilities will include the handling and delivering of luggage, attending to requests, maintain a clean and welcoming atmosphere in the lobby and assisting guests where needed – including transport, directions and general enquiries. You will deliver outstanding customer service to both internal and external guests and strive to create memorable experiences.

Our ideal candidate will possess:

• Exceptional customer service and interpersonal skills
• Ability to work in a high-volume and fast paced environment
• Strong verbal and written communication skills
• Attention to detail and able to prioritise tasks
• Can work both collaboratively and autonomously
• Excellent grooming and personal presentation
• Valid Australian working rights, with flexible availability to work across a 7-day rotating roster

Quality care. Quality connections. Join Hyatt.