Beauty Host - Robina

Loccitane Australia Pty; Gold Coast City; Presencial; AUD 52.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous staff discounts

Training and development

Employee wellbeing resources

Sustainability initiatives

Descripción de la vacante

L'Occitane Australia is seeking a Beauty Host to join our Gold Coast boutique team. You will be a brand ambassador, storyteller and creator of memorable guest experiences, delivering elevated service and personalised beauty advice.

With at least 1 year's retail skincare or fragrance experience, you are a team player who is professional, energetic and results-driven. Weekend availability is required, and you will master POS and clienteling to support boutique performance.

Formación

• Retail experience of at least 1 year, preferably in skincare or fragrance.
• Team player with professional, results-driven attitude.
• Delivers exceptional guest experiences consistently.

Responsabilidades

• Deliver exceptional guest experiences and personalised beauty advice.
• Demonstrate products and conduct skincare consultations.
• Maintain visual merchandising and store standards.
• Handle stock and maintain pristine boutique spaces.
• Master POS and clienteling systems and participate in events.

Conocimientos

Guest service

Communication

Teamwork

Professionalism

Herramientas

POS systems

Clienteling systems

Descripción del empleo

Job Description

About L'Occitane en Provence:

Born of a simple gesture in 1976, L'Occitane en Provence is a natural and luxurious beauty brand inspired by the richness of the earth and the light of the South of France. We transform nature's treasures into sensorial, effective skincare and beauty rituals - always with a deep respect for people and the planet.

With Trust as our foundation, Curiosity as our compass, and Excellence as our standard, we are committed to sustainable innovation, ethical sourcing, and socially responsible practices. Now with over 2,200 boutiques worldwide, our values of authenticity, respect, and continuous improvement continue to guide everything we do.

L'Occitane en Provence is proudly B Corp certified, and we are dedicated to building an inclusive workplace where all individuals feel safe, respected, and valued - free from discrimination, and empowered to grow.

About the role:

As a Beauty Host, you are more than a Beauty Advisor - you are a brand ambassador, storyteller, and creator of memorable guest experiences. In this role, you'll work as part of a supportive boutique team to deliver consistent, elevated customer service and contribute to boutique performance targets.

You will need to have flexible availability, including weekends.

Responsibilities:

Deliver exceptional guest experience: welcome every guest warmly, provide personalised beauty advice, and deliver signature precious moments like hand massages and beauty consultations.

Develop and share expertise in L'Occitane's products, heritage, ingredients and sustainability values.

Execute visual merchandising, manage stock, and maintain pristine boutique spaces following company standards.

Meet targets through expert product demonstrations and tailored experiences. -

Master POS and clienteling systems while representing the brand at events. -

Collaborate effectively, build trust through open communication and knowledge sharing.

About you:

You have at least 1 year's retail experience, ideally in skincare or fragrance.

You are a team player, professional and results driven.

You deliver an exceptional guest experience - every time.

You are respectful, positive, energetic and enthusiastic.

Your benefits:

Generous staff discounts at all of our of retail boutiques

A feedback rich culture that supports openness and transparency.

A company that focuses on training, development and internal career progression

Being part of a B Corp certified company committed to sustainability through refillable innovations and zero-plastic-waste product development!

Access to our free EAP and fortnightly mental health magazines for tips on wellness

If you would like to learn more about us, please visit to find out more!

We are committed to Justice, Equity, Diversity, and Inclusion (JEDI), actively fostering an environment where all candidates are valued, respected, and provided equitable opportunities to thrive, regardless of background or identity.