Azure Cloud Solution Architect with Kraken

XPT Software; Sydney; On-site; AUD 180,000 - 280,000; Full time

Job summary

XPT Software is seeking an experienced Azure Cloud Solution Architect with a utilities background to lead SAP-to-SaaS data migration. You will design secure, scalable Azure-based migration and integration solutions for customer data, ensuring regulatory compliance and smooth operations across CRM, billing, and service workflows.

The role requires deep Azure data, integration and security services knowledge, experience with SAP CPI, Azure Integration Services, and hybrid SAP-to-Azure patterns.

Qualifications

• 7+ years in Solution or Cloud Architecture.
• Experience in complex, regulated environments.
• Strong Azure data, integration and security knowledge.
• Hybrid SAP-to-Azure integration experience.
• Utilities sector CRM data domains knowledge.

Responsibilities

• Design end-to-end Azure architectures for SAP-to-SaaS data migration in a utilities context.
• Define target-state migration solutions using Azure services.
• Architect migration of utilities CRM data (customer, account, premise, meter, contract, billing, interactions).
• Ensure data model mappings between SAP, Azure and SaaS CRM platforms.
• Define reconciliation, validation, and exception processes for billing accuracy.
• Create integration between SAP, Azure middleware, and SaaS CRM with API-driven, event-based or batch patterns.
• Support near real-time integration for customer updates and service workflows.
• Govern data lifecycle, monitoring and logging with Azure Monitor and Azure Policy.
• Collaborate with stakeholders, SAP teams, SaaS vendors and Azure engineers.

Skills

Azure Cloud

Solution Architecture

Utilities domain

CRM data modeling

Stakeholder management

Data migration

Security controls

Tools

SAP CPI

Azure Integration Services

Azure Monitor

Azure Private Endpoints

ExpressRoute / VPN

Job description

Azure Cloud Solution Architect with Kraken

Azure Cloud Solution Architect – SAP to SaaS Data Migration (Utilities & CRM)

Role Overview

We are seeking an experienced Azure Cloud Solution Architect with a utilities industry background to lead the migration of CRM data from an SAP-based platform to a SaaS solution. The role will focus on architecting secure, scalable Azure-based migration and integration solutions that support complex utilities customer data domains, regulatory requirements, and customer service operations.

The successful candidate will bring strong experience in Azure and CRM data models, enabling a smooth transition from legacy SAP landscapes to modern SaaS platforms with minimal business disruption.

Key Responsibilities

• Design end-to-end Azure architectures to support SAP-to-SaaS data migration in a utilities context.
• Define target-state migration solution using Azure services including:

Data Migration

• Architect migration of utilities CRM data, including customer, account, premise, meter, contract, billing, and interaction data.
• Ensure data models are mapped correctly between SAP, Azure, and SaaS CRM platforms.
• Define reconciliation, validation, and exception-handling processes to support billing accuracy and customer service continuity.
• Design integration between SAP, Azure middleware, and SaaS CRM platforms using API-driven, event-based, or batch patterns.
• Support near real time integration where required for customer updates and service workflows.
• Work with integration platforms such as SAP CPI, Azure Integration Services, or equivalent tooling.

Security, Compliance & Governance

• Ensure designs comply with utilities regulatory requirements, including GDPR, data residency, and audit obligations.
• Implement Azure-native security controls:
  • RBAC, Managed Identities
  • Private Endpoints and Network Security Groups
  • Encryption at rest and in transit
• Define governance for data lifecycle management, monitoring, and logging using Azure Monitor and Azure Policy.

Delivery & Stakeholder Engagement

• Partner with utilities business stakeholders, CRM SMEs, SAP teams, SaaS vendors, and Azure engineers.
• Translate business and regulatory needs into clear, practical architecture designs.
• Provide architectural governance throughout build, test, cutover, and post migration phases.
• Support SIT, UAT, market or regional cutovers, and production go live.

Required Skills & Experience

• Utilities & Domain Experience:
• Strong background in the utilities sector (energy, water, gas, or multi-utility).
• Solid understanding of utilities CRM data domains, including:

• Customers and accounts
• Premises and meters
• Contracts, tariffs, and billing-related data
• Customer interactions and service cases

• Experience supporting customer service or billing transformation programmes.
• Strong knowledge of Azure data, integration, and security services.
• Experience with hybrid integration between on-premise SAP environments and Azure (VPN / ExpressRoute).

Professional Experience

• 7+ years’ experience in Solution Architecture or Cloud Architecture roles.
• Experience working in complex, regulated environments.
• Excellent stakeholder management and communication skills.

Desirable (Nice to Have)

• Experience with utilities-specific SAP solutions (e.g. IS U, S/4 Utilities).
• Experience migrating to or integrating with SaaS CRM platforms (e.g. Salesforce, Dynamics 365, industry SaaS CRMs).
• Knowledge of SAP CPI integrated with Azure.
• Familiarity with Azure DevOps and CI/CD for data and integration pipelines.
• Azure Solutions Architect Expert
• Azure target-state architecture aligned to utilities and CRM needs.
• SAP-to-SaaS CRM data migration strategies and cutover plans.
• Security, compliance, and operational design artefacts.
• Architecture assurance and knowledge transfer to delivery teams.