Aviation Claims Manager: Lead Strategy & Excellence

QBE; City of Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

A leading insurance company in Australia is seeking a Manager for their Aviation Claims team. The role involves overseeing a high-performing team, ensuring timely and commercially sound claim resolutions while maintaining strong relationships with brokers. The ideal candidate should possess extensive insurance experience, especially in aviation claims, and demonstrate excellent leadership and communication skills. This hybrid role offers flexible working arrangements to support work-life balance.

Benefits

Hybrid Working

Life Leave

Free holistic wellbeing coaching

18 weeks gender-equal flexible leave

Qualifications

• In-depth knowledge of aviation regulations and compliance.
• Proven leadership and team management capabilities are required.
• Excellent communication and stakeholder engagement with a focus on customer service.

Responsibilities

• Lead and oversee a team of experienced aviation claims professionals.
• Report on aviation claims portfolio performance to senior management.
• Build and maintain relationships with major brokers.

Skills

Adaptability

Claims Administration

Conflict Resolution

Critical Thinking

Customer Value Management

Team Development

Education

Extensive insurance experience in aviation claims

Job description

A leading insurance company in Australia is seeking a Manager for their Aviation Claims team. The role involves overseeing a high-performing team, ensuring timely and commercially sound claim resolutions while maintaining strong relationships with brokers. The ideal candidate should possess extensive insurance experience, especially in aviation claims, and demonstrate excellent leadership and communication skills. This hybrid role offers flexible working arrangements to support work-life balance.