AV, IT and Automation Design and Documentation Specialist

Harvey Norman Ltd; Gold Coast City; On-site; AUD 70,000 - 100,000; Full time

Job summary

Harvey Norman Commercial Smart Technologies Stapylton is seeking an AV, IT and Automation Design and Documentation Specialist to join the Queensland team. You will draft systems drawings, diagrams, rack layouts and construction documentation for AV, automation, lighting, security and access control projects.

You’ll research products, build specifications, assist with bids, and maintain pricing in the quoting platform.

Qualifications

• Experience drafting AV/IT and automation systems for construction or refurb projects.
• Ability to turn project briefs into buildable designs and construction documentation.
• Familiarity with pricing, product catalog maintenance and quoting platforms.

Responsibilities

• Produce system drawings, signal flow diagrams, equipment elevations and rack layouts for AV, automation, lighting and security projects.
• Draft construction documentation and contribute to bid/review sets.
• Maintain product catalog and keep pricing current in quoting platform.
• Collaborate with project managers, sales and field staff to manage design changes.

Skills

Drafting & documentation

Pre-sales support

Team coordination

Education

Diploma/degree in AV/IT design or related

Tools

AutoCAD

Visio

Bluebeam

Savant

KNX

Crestron

Job description

AV, IT and Automation Design and Documentation Specialist

Job no: 577411
Work type: Full Time
Location: Stapylton
Categories: Other

Harvey Norman Commercial Smart Technologies Stapylton is looking for an AV, IT and Automation Design and Documentation Specialist to join our Queensland team, based at our Burnside Road office in Stapylton. Drafting and technical documentation are the core of this role, alongside hands-on design and pre-sales engineering support for our internal teams.

You’ll produce systems drawings, signal flow diagrams, equipment elevations, rack and cabinet layouts, and construction documentation for audio visual, automation, lighting, security and access control projects. You’ll research products, build equipment specifications, contribute to bid and review sets, and help turn project briefs into workable, buildable designs. You’ll also maintain our product catalogue and keep pricing current in our quoting platform, along with associated admin duties.

Some in-office administration and programming may form part of the role depending on your strengths, across platforms including Control4, Savant, RTI, KNX, Crestron and ABB free@home. Security system and access control knowledge is a plus, as is familiarity with IP intercom systems.

You’ll sit within the sales and design team, sub-project managing documentation for larger jobs under guidance from project managers, and keeping field staff and PMs across design changes and clarifications as projects evolve.

We're after either an experienced technician ready for a change into design and documentation, or a junior to mid-level person with solid drafting fundamentals and a hunger to grow into solutions work. Diligent, team-oriented, and able to communicate clearly between project managers, sales and field staff. Proficient in Visio, Bluebeam, AutoCAD and the Microsoft Office suite.

Advertised: 26 Oct 2026 AUS Eastern Daylight Time