Automotive Office & Customer Care Specialist

Windscreen Medics; Melbourne; Presencial; AUD 45.000 - 62.000; Jornada completa

Descripción de la vacante

Windscreen Medics is seeking an Office All-Rounder for a full-time, immediate-start role in Melbourne. You will handle customer calls, bookings, supplier orders, and general office duties while supporting a busy team.

The ideal candidate demonstrates strong communication, reliability, and problem-solving skills, with a positive, can-do attitude. Automotive industry experience, particularly in a workshop or windscreen business, is preferred.

Formación

• Good communication and customer service skills.
• Organised and reliable.
• Good problem-solving skills.
• Able to multitask in a busy environment.
• Confident on the phone and with computers.
• Positive attitude and willing to help wherever needed.
• Automotive industry experience preferred — workshop, parts, mechanical, smash repair or windscreen experience.

Responsabilidades

• Answering customer calls.
• Taking bookings and enquiries.
• Placing orders with suppliers.
• Following up on orders.
• Speaking with customers and suppliers.
• General office administration.
• Solving problems and handling customer issues.
• Supporting the team with day-to-day tasks.

Conocimientos

Good communication

Customer service

Organised and reliable

Problem solving

Multitasking

Phone confidence

Computers

Positive attitude

Automotive experience preferred

Descripción del empleo

Experienced Windscreen Technician - Immediate Start

Windscreen Medics | Full-Time | Immediate Start

Windscreen Medics is growing, and we’re looking for an experienced Windscreen Technician to join our team.

We’re looking for someone who knows the trade, takes pride in their work and can confidently carry out windscreen replacements and repairs to a high standard.

This is an opportunity to join a growing business with a strong focus on quality workmanship, customer service and doing the job right the first time.

Experienced Windscreen Technician

Windscreen Medics | Full-Time | Immediate Start

Windscreen Medics is growing, and we’re looking for an experienced Windscreen Technician to join our team.

We’re looking for someone who knows the trade, takes pride in their work and can confidently carry out windscreen replacements and repairs to a high standard.

This is an opportunity to join a growing business with a strong focus on quality workmanship, customer service and doing the job right the first time.

The Role

As an experienced Windscreen Technician, you will be responsible for:

• Windscreen replacements and repairs

• ADAS calibration and related procedures where required

• Removing and installing windscreens safely and efficiently

• Working across a range of vehicles and models

• Ensuring all work is completed to a high standard and in accordance with safety requirements

• Diagnosing and resolving fitting issues

• Maintaining tools, equipment and vehicle presentation

• Completing jobs efficiently while maintaining quality

• Providing professional service to customers

• Working independently as well as part of a team

• Following company procedures and maintaining a clean and organised work environment

About You

We’re looking for someone who has:

• Proven experience as a Windscreen Technician

• Strong knowledge of windscreen replacement and repair

• Excellent attention to detail

• Ability to work independently and manage your workload

• Strong work ethic and reliability

• Professional communication and customer service skills

• A commitment to safety and quality workmanship

• Full Australian driver's licence

• Ability to work efficiently in a fast-paced environment

Automotive glass / windscreen industry experience is essential.

Why Join Windscreen Medics?

• Join a growing and established business

• Stable full-time position

• Supportive team environment

• Opportunity to grow with the business

• Varied work across different vehicles and jobs

• Competitive salary based on experience and skills

• Immediate start available

Only candidates with proven experience in windscreen replacement and repair are encouraged to apply.

Apply now with your resume and a brief cover letter outlining your experience.

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