Autocentre Manager - Croydon

Mr Clutch Autocentres; Croydon Shire; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Excellent Bonus Structure

Training at IMI approved Training Acad

Uniform

Company Discount

Job summary

Mr Clutch Autocentres is seeking an Autocentre Manager to join our friendly team and help develop a new branch. You will lead and motivate the team to meet and exceed targets while delivering outstanding customer service and driving profitability.

The ideal candidate has hands-on motor industry experience, strong people skills, and a proven ability to build a successful, customer-focused team. This role includes a generous bonus scheme and opportunities for training and promotion.

Qualifications

• Hands-on experience in the motor industry required.
• Strong customer-service skills and a drive to succeed.
• Ability to develop and lead a high-performing team.

Responsibilities

• Promote and maintain the company image as a brand ambassador.
• Deliver outstanding customer service to all clients.
• Maximise branch profitability by achieving targets.
• Coordinate and supervise Autocentre staff and provide support as needed.
• Protect stock and cash by ensuring proper controls and accountability.

Skills

Team leadership

Customer service

People management

Job description

We are seeking an Autocentre Manager to join our friendly team and assist with the development of our branch.

Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating

repeat and new business that will enhance the overall profitability and success of (our) your branch. If you have a polite, conscientious and enthusiastic disposition and you’re keen and able to follow our ethos, then please do get in touch.

This is an exciting opportunity for an experienced workshop controller or an exceptional Assistant Manager / Vehicle Technician looking to step up to the next level.

The ideal applicant will have hands on experience and qualifications in the motor industry with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, we offer excellent earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.

Our Autocentre Managers are responsible for:

• Promoting and maintaining the Company image, acting as a brand ambassador.
• Delivering outstanding customer service.
• Maximising volume to ensure profit and financial targets are met
• Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required
• Ensuring the security of stock and monies, being accountable for any losses

Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)

The Potential for up to 44 days paid leave (including bank holidays)

Benefits

• Excellent Bonus Structure
• Training at our IMI approved Training Academies (Strood/Reading)
• Uniform
• Company Discount

Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK.