Auto Parts Sales & Customer Care Specialist

Burson; Cobram; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Discounts across Bapcor products and 


Diverse career opportunities

Paid birthday leave

Wellbeing support

Novated leasing

Job summary

Burson Cobram is seeking a motivated Salesperson/Parts Interpreter to join our experienced team. You'll deliver outstanding customer service, support our loyal customer base and work in a fast-paced, hands-on environment.

Whether you have prior auto parts experience or a genuine interest in the industry, you’ll hit the ground running with training and support behind you. This role offers local career opportunities within a nationwide network and a chance to develop product knowledge across car

Qualifications

• Excellent communication and customer service skills required.
• Interest or experience in auto parts preferred.
• Presentable with strong phone etiquette.
• Ability to translate technical problems into simple solutions.
• Knowledge of European vehicles advantageous.

Responsibilities

• Handle inbound phone and online sales processing.
• Provide in-store customer service.
• Receive and stock orders.
• Process and pick purchase orders.
• Maintain showroom merchandising and pricing.

Skills

Exceptional communication

Customer service champion

Auto parts experience

Well presented

Great phone manner

Influence & negotiate

Explain technical problems simply

European vehicle knowledge

Job description

Burson Cobram is seeking a motivated Salesperson/Parts Interpreter to join our experienced team. You'll deliver outstanding customer service, support our loyal customer base and work in a fast-paced, hands-on environment.

Whether you have prior auto parts experience or a genuine interest in the industry, you’ll hit the ground running with training and support behind you. This role offers local career opportunities within a nationwide network and a chance to develop product knowledge across car