Auto Parts Retail Specialist — Customer Service & Sales

AUS GPC Asia Pacific Australia Pty Ltd; Tumut; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Safe team environment

Team member pricing across GPC AP

Industry award rates & penalty pay

Rewards & recognition programs

No late-night trading

Ongoing training & career development

Private Facebook group for peer交流

Job summary

Repco is seeking a Retail Assistant (Customer Sales & Service) to help ensure a great shopping experience for customers in showroom, over the phone, and online. You will focus on safety, service, and showroom standards while contributing to positive sales performance.

This role involves assisting with stock processes, merchandising, and working as part of a collaborative team in a retail automotive environment. No prior industry knowledge is required.

Qualifications

• Customer service focused role with ability to engage customers across in-store, phone, and online channels.
• Willingness to contribute to positive sales performance and showroom standards.
• Interest in learning and adapting in a retail automotive environment.
• Open to applicants without prior industry knowledge.

Responsibilities

• Ensure every customer has a safe and positive shopping experience in person, over the phone, and online.
• Provide genuine service and create moments that matter for customers.
• Support sales performance through friendly, proactive service.
• Maintain exceptional showroom presentation and merchandising standards.
• Process stock: receive, dispatch and store items.
• Be an enthusiastic, cooperative member of the Repco team and contribute to a positive culture.
• Role involves lifting, bending and climbing.
• Demonstrate openness to applicants without industry knowledge.

Skills

Customer service

Sales awareness

Merchandising

Stock management

Team player

Safety awareness

Manual handling

Job description

Repco is seeking a Retail Assistant (Customer Sales & Service) to help ensure a great shopping experience for customers in showroom, over the phone, and online. You will focus on safety, service, and showroom standards while contributing to positive sales performance.

This role involves assisting with stock processes, merchandising, and working as part of a collaborative team in a retail automotive environment. No prior industry knowledge is required.