Auto Parts Retail: Customer Experience & Service Pro

Repco; Mackay Regional; On-site; AUD 33,000 - 39,000; Full time

Benefits offered by this job

Team member pricing

Ongoing training & career development

No late-night trading

Inclusive team environment

Employee rewards

Job summary

Repco is seeking a Retail Assistant (Customer Sales & Service) to ensure a great in-store, phone, and online shopping experience. You will maintain showroom standards, assist customers, and support stock handling while contributing to positive sales results. The role emphasizes safety, teamwork, and a friendly, inclusive culture.

Experience in customer service is valued; lifting and movement are part of daily tasks. Training and development are offered within a supportive environment at Repco.

Qualifications

• Demonstrated customer service experience in retail settings.
• Ability to maintain showroom standards and merchandising.
• Able to lift, bend and climb safely as part of daily tasks.

Responsibilities

• Assist customers in person, over the phone, and online.
• Process stock: receive, dispatch, and store.
• Contribute to positive sales performance and team culture.

Skills

Customer service

Showroom presentation

Team player

Job description

Repco is seeking a Retail Assistant (Customer Sales & Service) to ensure a great in-store, phone, and online shopping experience. You will maintain showroom standards, assist customers, and support stock handling while contributing to positive sales results. The role emphasizes safety, teamwork, and a friendly, inclusive culture.

Experience in customer service is valued; lifting and movement are part of daily tasks. Training and development are offered within a supportive environment at Repco.