Autmotive Parts Interpreter - NAPA Cairns - Full Time

NAPA Auto Parts; Cairns Regional; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Mon-Fri schedule

Uniform provided

Staff discounts across brands

Inclusive workplace

Parental leave top-up

Volunteer leave

Job summary

NAPA Cairns is seeking an Automotive Parts Interpreter to join our Cairns team on a full-time basis. You will provide accurate parts information to trade, industrial and mining customers, helping them choose the right components and solving problems in a fast-paced environment.

Join a company with a Monday–Friday schedule, uniform supplied, strong career development opportunities and staff discounts across the GPC Asia Pacific brands. Apply today.

Qualifications

• Parts interpreting know-how (technical parts knowledge)
• Strong customer service and communication skills
• Ability to work in a fast-paced, high-performing team
• Sound computer literacy and problem-solving abilities
• Commitment to workplace safety at all times

Responsibilities

• Process customer orders
• Dispatch products and parts efficiently
• Promote specials and opportunities
• Arrange buy-ins and process credits
• Serve as first point of contact (in-person/phone)
• Contribute to a culture of safety and wellbeing

Skills

Parts interpreting know-how

Customer service orientation

Communication skills

Computer literacy

Teamwork

Job description

Autmotive Parts Interpreter - NAPA Cairns - Full Time

NAPA is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket sector - and we're accelerating! Our vast national network delivers solutions in trade, industrial, wholesale and mining, and is proudly supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares, and R&E Auto Parts.
Why our team loves working at NAPA:

• Competitive salary + generous incentives for outstanding performance
• Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
• We genuinely care about supporting you to reach your full potential and offer tailored 'Napa Know How' career opportunities linked to your personal development plan
• A company-funded, professional uniform
• Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, and AMX
• We're fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation

About the role:
Our Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, levering their expert automotive/mechanical knowledge. They assist customers with product information and advice, but also problem solve, provide solutions, and use sales techniques.
Our customers benefit from the strong relationships they build and exceptional customer service they provide.
Duties include:

• Process customer orders
• Efficiently dispatch products and parts
• Promote specials
• Arrange buy ins
• Process customer credits
• First point of contact for customers (in-person and over the phone)
• Contribute to a culture of safety by putting safety first, ensuring that we all make it safe & make it home

Note, this role will require lifting, bending & climbing.

Who we're looking for:

• Parts interpreting "know how" (your technical parts knowledge)
• Confidence in sharing your 'know how' and ability to communicate your knowledge in a way the customer can understand
• Innovate and collaborative approach to work
• Solution focussed / problem solver
• Sound computer skills
• Comfortable working in a fast paced and dynamic environment as part of a high performing team
• Conscious of workplace safety at all times

Former GPC team members welcome to apply.

To find out more about NAPA, please visit www.napaparts.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.