Associate Transaction Banking Manager

Westpac; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Special offers on banking products and

Culture, Lifestyle and Wellbeing leave

Learning and development opportunities

Community volunteering initiatives

Job summary

Westpac Group in Melbourne seeks an Associate Transaction Banking Manager to drive productivity in Transaction Banking, deliver customer solutions, and manage complex servicing requirements. You will support straightforward sales opportunities while maintaining high service standards across client accounts.

You will collaborate with Transaction Banking teams and support functions, ensuring risk controls and compliance are embedded in daily operations and client outcomes are consistently improved.

Qualifications

• Strong execution and operational discipline in high-volume environments.
• Proven capability to manage multiple workstreams, competing priorities, and tight deadlines.
• Strong analytical skills, including ability to interpret pricing, product utilisation, and performance reporting.
• Sound understanding of Transaction Banking products, services, and the broader payments ecosystem.
• Strong stakeholder management and collaboration skills, across Transaction Banking teams and support functions.
• High attention to detail, risk awareness and compliance.
• Excellent communication and relationship-building skills, with focus on delivering customer outcomes.

Responsibilities

• Enhance Transaction Banking productivity and strengthen customer relationships through effective execution of customer solutions.
• Support complex servicing requirements and assist with straightforward sales opportunities.

Skills

Execution discipline

Multi-workstream management

Analytical skills

Transaction Banking knowledge

Stakeholder management

Attention to detail

Communication & relationship-building

Job description

What will I need?

• Strong execution and operational discipline in high-volume environments
• Proven capability to manage multiple workstreams, competing priorities, and tight deadlines.
• Strong analytical skills, including the ability to interpret pricing, product utilisation, and performance reporting.
• Sound understanding of Transaction Banking products, services, and the broader payments ecosystem.
• Strong stakeholder management and collaboration skills, with the ability to work effectively across Transaction Banking teams and support functions.
• High attention to detail, risk awareness, and commitment to maintaining operational controls and compliance standards.
• Excellent communication and relationship-building skills, with a focus on delivering exceptional customer outcomes.

As an Associate Transaction Banking Manager, you will play a pivotal role in enhancing Transaction Banking productivity and strengthening customer relationships through the effective execution of customer solutions, management of complex servicing requirements, and support of straightforward sales opportunities.

As a key component of the multi-tier operating model, you will contribute to increased Transaction Banking penetration by delivering consistent, efficient, and customer‑focused outcomes, improving turnaround times, operational effectiveness, and overall client experience.

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives

Create Your Future Today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the 'Diversity, Sustainability and Flexibility' section.