Associate Dispenser | OPSM | FT | Vic | Doncaster

EssilorLuxottica; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Monthly bonus

Discounts through rewards program

Product reimbursement/allowance

World-class training

Volunteering opportunities

Brand exposure to luxury labels

Job summary

OPSM in Doncaster, Vic, part of EssilorLuxottica, is seeking a friendly Retail Assistant/Dispenser to support customers through the eyewear journey—from consult to selection of luxury frames. You will engage with clients, perform pre-testing, and help tailor high-fashion frames from brands like Ray-Ban, Oakley, CHANEL and Prada to individual style.

A passion for customer service and fashion is essential. Join a global eyewear leader offering great training, staff discounts, and a collaborative,

Qualifications

• Retail experience – optical preferred but not essential.
• Excellent communication and a quick learner.
• Enthusiasm for helping customers choose luxury eyewear.

Responsibilities

• Meet and greet customers and provide an exceptional experience.
• Process specialised orders for our luxury eyewear customers.
• Drive sales with informed knowledge on products from Ray-Ban, Oakley, Chanel, Gucci.
• Support a positive team culture in-store.

Job description

Associate Dispenser | OPSM | FT | Vic | Doncaster

Associate Dispenser | OPSM | FT | Vic | Doncaster

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world-class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and GrandVision.

Every day, EssilorLuxottica’s 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company’s milestones included a collaboration with Meta to launch Ray-Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.

In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray-ban and Laubman & Pank.

Are you someone who wants to make an impact?

See yourself at OPSM!

We are seeking a passionate and engaging Retail Assistant to join our OPSM team in Camberwell!

You will be involved in the customer’s journey from initial consult and pre-testing, to customising High-Fashion frames (from Luxury Brands such as CHANEL, Tiffany & Co. and Gucci) to suit their lifestyle.

What’s in it for you?

• Monthly bonus scheme
• Substantial Discounts through the rewards & recognition program
• Generous yearly product reimbursement/allowance
• World-class training program, provided by our training team and in-store mentors
• Local & global Volunteering opportunities with OneSight
• Work with brands such as Ray-Ban, Oakley, PRADA, D&G, Burberry, Miu Miu, Versace and many others.

See yourself at OPSM – become part of our family and help us make a real change in people lives!

You bring to the team:

• Retail experience – optical desired but not essential
• Strong communication skills and a quick learner
• Passion to help others see the beauty in life

Ready to apply?

If you love high fashion, luxury brands and are passionate about providing high-quality customer service, then we want to hear from you now!

We embrace diversity and encourage all interested applicants from different backgrounds to apply. Due to high volumes, only s

Your responsibilities

• Meeting and greeting customers and providing an exceptional customer experience.
• Processing specialised orders for our customers
• Driving sales through providing customers with informative knowledge on our luxury and cutting‑edge products
• Contributing to a positive and fun team culture

About you

• Previous retail, sales or customer service experience
• Excellent communication and people skills
• Motivated with a drive to achieve targets.
• Thrives in an exciting, fast-paced environment.

*Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in OPSM*

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting‑edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [e-mail] .
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Want to know more about working at EssilorLuxottica?

Job Title:

Associate Dispenser | OPSM | FT | Vic | Doncaster