Associate Dispenser I OPSM I C I Vic I Forest Hll

OPSM; Wagga Wagga; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Monthly bonus

Staff discounts

Product reimbursement

Training program

OneSight volunteering

Brand exposure

Job summary

OPSM in Forest Hill is seeking a friendly and engaging Retail Assistant. You will guide customers from the initial consult through to frame selection, helping them choose high-fashion frames from luxury brands and ensuring an outstanding in-store experience.

The role emphasizes strong communication, a customer-first mindset, and the ability to learn quickly while representing premium eyewear brands and contributing to a welcoming, inclusive store environment.

Qualifications

• Retail experience is preferred but not essential.
• Strong communication skills and ability to learn quickly.
• Genuine passion to help customers see the beauty in life.

Responsibilities

• Assist customers from initial consult to frame selection.
• Provide pre-testing and customization for high-fashion frames.
• Engage with luxury brands and support in-store experience.

Skills

Retail experience

Communication skills

Customer empathy

Job description

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry and CHANEL whilst our cutting‑edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

Are you someone who wants to make an impact?

See yourself at OPSM!

We are seeking a passionate and engaging Retail Assistant to join our OPSM team in Forest Hill! You will be involved in the customer’s journey from initial consult and pre-testing, to customising High-Fashion frames (from Luxury Brands such as CHANEL, Tiffany & Co. and Gucci) to suit their lifestyle.

What’s in it for you?

• Monthly bonus scheme
• Substantial Discounts through the rewards & recognition program
• Generous yearly product reimbursement/allowance
• World-class training program, provided by our training team and in-store mentors
• Local & global Volunteering opportunities with OneSight
• Work with brands such as Ray-Ban, Oakley, PRADA, D&G, Burberry, Miu Miu, Versace and many others.

See yourself at OPSM – become part of our family and help us make a real change in people lives!

You Bring To The Team

• Retail experience – optical desired but not essential
• Strong communication skills and a quick learner
• Passion to help others see the beauty in life

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we’re all about creating better experiences – for our customers and for each other.