Assistant Store Manager | Warringah Mall

The Glen Hotel Pty; Northern Beaches Council; On-site; AUD 65,000 - 82,000; Full time

Benefits offered by this job

Employee discounts (Seafolly, JETS, &^

Paid parental leave

Birthday Leave

Employee Assistance Program

Career progression & training

Job summary

Seafolly seeks an Assistant Store Manager for Seafolly Warringah Mall in Brookvale, NSW. This full-time salaried role leads from the front to deliver exceptional customer experiences, coaches a high-performing team and supports store leadership in daily operations.

You will drive sales, analyse store performance, and champion loyalty programs while maintaining stock integrity and a positive, inclusive work environment.

Qualifications

• 1–2 years' experience in an Assistant Store Manager or similar retail leadership role.
• Experience in fashion retail is desirable.
• VM (Visual Merchandising) experience is desirable.
• People-first leadership style with inclusive, engaged team culture.
• Strong communication and interpersonal skills.

Responsibilities

• Delivers exceptional customer experiences by leading from the front and modelling service excellence.
• Develops high-performing retail teams through coaching, training and ongoing support.
• Drives sales and KPI performance by motivating the team and monitoring results.
• Uses data and insights to analyse sales trends and store performance for informed decisions.
• Champions loyalty and omni‑channel services, including Click & Collect and reservations.
• Maintains stock management, cash handling, store security and compliance.
• Fosters an engaged and accountable team culture with trust and transparency.
• Supports store leadership with continuous learning and development opportunities.

Skills

Retail leadership

Customer service

Communication

Visual Merchandising

Job description

Assistant Store Manager - Full-Time, Salaried

NSW Seafolly Warringah Mall

Shop 2640/Old Pittwater Road, Brookvale, NSW, 2100, AUSTRALIA

An exciting opportunity for an energetic and enthusiastic Assistant Store Manager to join our team at Seafolly Warringah Mall.

You will be a positive and inclusive leader whose focus is on creating customer experiences to empower women to feel confident at the beach, whilst supporting the Store Manager to foster an inclusive and fun working environment for your team.

This role is for someone eager to develop their retail management career and skills.

This is a full-time, permanent role working 38 hours per week, Sunday - Thursday.

About Seafolly:

Born on the sun-soaked beaches of Sydney in 1975, Seafolly has been making waves in swimwear ever since. Our mission? To give women around the world that unbeatable feeling of confidence through innovative designs that put fit first.

We live and breathe the Australian beach lifestyle, using it's iconic energy to inspire all that we do. From bold prints to timeless silhouettes, our collections are designed to empower women to embrace the beach with confidence and style.

Today, Seafolly is loved globally, with concept stores, online boutiques, and select retailers in over 50 countries.

You will:

Delivers exceptional customer experiences by leading from the front, modelling service excellence, and creating a welcoming environment that inspires customer confidence.

Develops high-performing retail teams through coaching, training, and ongoing support to strengthen product knowledge, sales skills, and service standards.

Drives sales and KPI performance by motivating team members, monitoring results, and identifying opportunities to maximise productivity and business growth.

Uses data and commercial insights to analyse sales trends, customer behaviour, and store performance, informing effective decision‑making and action plans.

Champions customer loyalty and omni‑channel services, ensuring strong execution of loyalty programs, Click & Collect, reservations, fit appointments, and other customer‑focused initiatives.

Maintains operational excellence through effective stock management, cash handling, store security, compliance, and adherence to company policies and procedures.

Builds an engaged and accountable team culture by fostering trust, transparency, motivation, and a positive workplace environment.

Commits to continuous learning and leadership development, seeking feedback, participating in training opportunities, and providing support to store leadership when required.

You have:

1-2 years' experience in an Assistant Store Manager, Team Leader, or similar retail leadership role.

Previous experience within the fashion retail industry, with a passion for delivering exceptional customer experiences.

Visual Merchandising (VM) experience is highly desirable.

A people‑first leadership style, leading by example and fostering an inclusive, engaged, and high‑performing team culture.

Strong communication and interpersonal skills, with the ability to build genuine relationships with customers and team members.

A customer‑focused and results‑driven mindset, with proven ability to coach, motivate, and develop team performance.

Strong commercial acumen and organisational skills, with the ability to manage competing priorities, administration, and operational requirements effectively.

Adaptability and resilience in a fast‑paced retail environment, with a proactive approach to change, continuous learning, and operational excellence.

We offer:

Generous employee discounts on Seafolly, JETS & Tigerlily products

Paid parental leave

Birthday Leave. Treat yourself and enjoy a paid day off for your birthday!

Access to our Employee Assistance Program for you and your family with the Sonder Platform.

Great work culture in a passionate team environment

Training, development and career progression

The opportunity to be an ambassador for Australia's most loved swimwear brand

Refer a friend. Enjoy a referral reward for successfully placing a referral

Screening Questions

• What is your current work rights status in Australia?
• What is your notice period?
• What are your salary expectations (excluding superannuation)?
• What is your availability to interview over the next two weeks?
• Please specify visa type and expiry date