Assistant Store Manager - Shoes & Sox Warringah

Brand Collective; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Generous discounts

Training and development

Positive and encouraging culture

Monthly bonus scheme

Employee Assistance Program

Job summary

Brand Collective's Shoes & Sox team in Warringah is seeking an Assistant Store Manager who motivates a fast-paced crew and leads by example to deliver outstanding service every day.

You’ll coach and energise the team, drive sales KPIs, manage stock and visual merchandising, protect shrinkage, champion OH&S, and create a warm, kid-friendly, high-energy shopping environment that customers love.

Qualifications

• Experienced Assistant Store Manager or Retail Supervisor
• Confident leading, coaching, and motivating a team
• Warm, approachable, and great with kids (patience is a must!)
• Passionate about delivering standout customer experiences
• Proven track record of hitting and exceeding KPIs
• Skilled in stock control and visual merchandising
• Organised, reliable, and a strong communicator at all levels

Responsibilities

• Be the right-hand to the Store Manager - keep things running smoothly and the team pumped up and ready to go
• Lead from the front - set the bar for exceptional customer service and create a vibe that keeps our customers coming back for more
• Keep an eye on the numbers - track sales like a pro, celebrate the wins, and jump on opportunities to grow
• Style it up - make sure the store looks amazing with top-notch visual merchandising that brings our brand to life
• Stay sharp on stock - help protect the store from loss and keep shrinkage under control with a proactive mindset
• Champion safety - create a healthy, happy workplace by following all things OH&S and looking out for your crew

Job description

Since 1987 Shoes & Sox has been the go-to destination for all types of kids shoes, trusted to expertly fit kids feet. Our mission is to get every baby, toddler and kid (big and little) in Australia into shoes that fit their feet as well as their adventures, their personality, and their family, perfectly.

ROLE IN A NUTSHELL

We’re on the hunt for a superstar Assistant Store Manager to help lead the charge at Shoes & Sox Warringah.

If you're a natural motivator, love all things footwear, and know how to bring the good vibes while smashing sales targets - this one’s for you. You’ll help guide a passionate team, cheer on their wins, and keep the energy high as you work together to kick goals (pun intended).

Think fast-paced days, loads of laughs, and the chance to make a real impact across the store and the wider business.

WHAT YOU'LL BE DOING

No two days are the same in retail, but here’s a sneak peek at what you’ll be up to:

• Be the right-hand to the Store Manager - keep things running smoothly and the team pumped up and ready to go!
• Lead from the front - set the bar for exceptional customer service and create a vibe that keeps our customers coming back for more.
• Keep an eye on the numbers - track sales like a pro, celebrate the wins, and jump on opportunities to grow.
• Style it up - make sure the store looks amazing with top-notch visual merchandising that brings our brand to life.
• Stay sharp on stock - help protect the store from loss and keep shrinkage under control with a proactive mindset.
• Champion safety - create a healthy, happy workplace by following all things OH&S and looking out for your crew.

ABOUT YOU

You’re not just a people person—you’re a team energiser, a customer experience champion, and maybe even a kid-whisperer!

• Experienced Assistant Store Manager or Retail Supervisor
• Confident leading, coaching, and motivating a team
• Warm, approachable, and great with kids (patience is a must!)
• Passionate about delivering standout customer experiences
• Proven track record of hitting and exceeding KPIs
• Skilled in stock control and visual merchandising
• Organised, reliable, and a strong communicator at all levels

JUST SOME PERKS WE OFFER

• Generous discounts - Up to 50% off top brands like Review, Superdry, Black Pepper and Elka Collective!
• Training and development - We want you to grow and get the most out of your role
• Positive and encouraging culture - we prioritize cultivating a workplace where every team member feels valued, motivated, and empowered to contribute their best
• Monthly bonus scheme (rewards based on KPI achievement) as well as random competitions with giveaways
• Employee Assistance Program with free access to Mental Health Professionals for when times are tough.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance.

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees.