Assistant Store Manager | OPSM | Robina, QLD

OPSM; Gold Coast City; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Uncapped monthly bonus

Product allowance $1,500

Family & Friends discounts 50%

Staff discounts on eyewear

OneSight volunteering opportunities

Job summary

OPSM is seeking an Assistant Store Manager for the Robina team. No optical experience is required as world-class training is provided to ensure you feel supported delivering exceptional customer experiences.

Join a retailer with 80 years of eyewear leadership, offering uncapped monthly bonuses, staff discounts, and exposure to premium brands and smart eyewear technology. Excellent career progression and charity partnerships are noted.

Qualifications

• Experience in supervisory/leadership roles in retail.
• Proven ability to meet and exceed sales targets.
• Strong customer service and product knowledge.

Responsibilities

• Support, coach, and motivate your team to meet and exceed store targets.
• Cultivate a culture of continuous improvement through coaching and training.
• Act as Store Manager when required, including opening and closing the store.
• Deliver memorable customer service and exceptional product knowledge.
• Implement brand visual merchandising strategies and promotional changes.
• Create a safe working environment for your team and customers.

Skills

Leadership

Team coaching

Sales targets

Customer service

Time management

Job description

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

See yourself at OPSM - become part of our family and help us make a real change in people's lives!

We are currently looking for an Assistant Store Manager to support our Robina team.

No optical experience is required – we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience.

At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.

Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more – including cutting-edge wearable technology such as Ray-Ban and Oakley Meta smart eyewear and Nuance Audio glasses.

You will also be joining Australia’s Retail Employer of the Year 2025 recognising the best of our industry and a testament to our incredible culture and development opportunities.

Why us?

• Uncapped, monthly bonus scheme!


• Hands‑on exposure to innovative smart eyewear technology, including Ray‑Ban Meta and Oakley Meta, and Nuance Audio glasses


• Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray‑Ban and Laubman & Pank


• Up to 50% off Oakley eyewear and apparel throughout the year.


• Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.


• Clear career pathways for your role, with national and global progression opportunities.


• Exclusive discounts on health insurance, gym memberships, and various retail brands, and access to free counselling services for you and your family through our Employee Assistance Program.

Your Responsibilities

• Support, coach, and motivate your team to meet and exceed store targets.


• Cultivate a culture of continuous improvement through coaching and training.


• Act as Store Manager when required, including opening, and closing of the store.


• Deliver memorable customer service and exceptional product knowledge.


• Implement brand visual merchandising strategies and promotional changes.


• Create a safe working environment for your team and customers.

About You

• Previous supervisory/leadership experience, ideally in a retail environment


• Proven experience meeting and exceeding sales targets/KPIs


• Exceptional time management and organisational skills


• Confidence to provide and improvement feedback to your team.


• Ability to provide an exceptional customer experience.

Passionate about helping people to see the beauty in life? Join us!

*Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in OPSM*