Assistant Store Manager — Lead & Coach to Drive KPIs

Yd Incorporated; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Yd Incorporated in Merrylands, NSW, is seeking an Assistant Store Manager to lead a fashion retail team and deliver exceptional customer experiences. Based in Merrylands, you will drive brand standards, coach staff, and align with KPI targets while maintaining premium store presentation and time management.

The role requires strong leadership, a proactive mindset, and the ability to motivate a team to achieve sales and service goals in a fast-paced environment.

Qualifications

• Experience as a full-time employee in fashion retail or customer service.
• Self-motivated and driven with growth ambitions.
• Ability to identify opportunities and roadblocks.
• Strong understanding of KPIs and coaching them.
• Experience in motivating and driving a team.

Responsibilities

• Provide an exceptional customer experience to every customer.
• Lead by example and inspire the team at all times.
• Coach and develop your team to achieve brand goals.
• Be honest and candid at all times.
• Be driven and confident working with KPIs and targets.
• Maintain outstanding standards for visual merchandising and store presentation.
• Manage time effectively and multi-task to prioritise goals.

Skills

Customer service

Team leadership

Coaching

KPI coaching

Time management

Merchandising

Job description

Yd Incorporated in Merrylands, NSW, is seeking an Assistant Store Manager to lead a fashion retail team and deliver exceptional customer experiences. Based in Merrylands, you will drive brand standards, coach staff, and align with KPI targets while maintaining premium store presentation and time management.

The role requires strong leadership, a proactive mindset, and the ability to motivate a team to achieve sales and service goals in a fast-paced environment.