Assistant Store Manager

Best & Less; Randwick City Council; On-site; AUD 60,000 - 85,000; Full time

Job summary

Best & Less Randwick is seeking an Assistant Store Manager to lead a busy high-volume store and deliver exceptional customer service. You will coach a team, manage stock, rostering, and daily operations with pace and accuracy in a fast-paced environment.

The role requires a hands-on leader with 2+ years of management experience in retail, a commercial mindset, and a passion for maintaining high standards. Join our Besties team to drive growth and outstanding in-store experiences.

Qualifications

• 2+ years’ management experience in high-volume retail.
• Proven sales and cost control results.
• Hands-on, energetic leader who builds engaged teams.
• Exceptional operational capability and attention to detail.
• Passion for great customer service and maintaining high standards.

Responsibilities

• Deliver consistent, high-quality customer experiences in our stores.
• Lead with pace and clarity, manage stock flow and customer volume under pressure.
• Give simple, direct instructions and set clear expectations.
• Run daily operations with rostering, quick decision-making and smooth processes.
• Maintain stock and floor standards, get products to the floor quickly.
• Coach, develop and support teams to lift capability and performance.

Skills

Retail management

Customer service leadership

Stock control

Team development

Job description

Best&Less Randwick - Assistant Store Manager

Are you the kind of person who thrives when things get busy, loves leading a team, and can turn a hectic day into a winning one? Then we want YOU as our nextAssistant Store Manager!

Step in as our Assistant Store Manager and lead a team that delivers exceptional results every day! This is a high-profile, fast-paced role for a strong leader ready to make a real impact.

What you’ll be doing:

Deliver consistent, high-quality customer experiences in our stores, bringing energy, warmth, and a strong service focus everywhere you go.

Lead with pace and clarity - keeping teams moving with urgency, managing high stock flow and customer volume, and staying focused on priorities even under pressure.

Give simple, direct instructions and set clear expectations that keep the team aligned and accountable.

Run daily operations efficiently with strong rostering, quick decision-making, and processes that keep the store moving without bottlenecks.

Maintain excellent stock and floor standards by clearing deliveries fast, keeping BOH organised, and getting product to the floor quickly and accurately.

Coach, develop, and support teams to lift capability, confidence, and performance-building sustainable results that support our growth.

We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.

About you:

2+ years’ management experience in high-volume retail

A strong commercial mindset with proven sales and cost control results

A hands-on, energetic leader who builds strong, engaged teams

Exceptional operational capability and attention to detail

A passion for great customer service and maintaining high standards

Strong at managing pace, pressure, and change

This role is active and hands-on, with Besties spending most of their shift on their feet, assisting customers, restocking shelves, and keeping the store looking its best. You’ll need to be adaptable, ready to switch between tasks quickly, and comfortable working in a busy, high-energy setting.

Why join Best&Less?

OurTEAM&Ivalues are at the heart of everything we do.

We champion Teamwork, strive for Excellence, take Accountability, Make it Happen, and act with Integrity in everything we do.

At Best&Less, we make it easy for Aussie families to look and feel their best at great value. Our real magic is our people - we grow talent from within and celebrate success together.

We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.