Assistant Store Manager

Norco Co-operative; Dungog Shire Council; On-site; AUD 73,000 - 80,000; Full time

Job summary

A well-established agricultural co-operative in Dungog is seeking a dynamic retail sales Assistant Store Manager. This role involves leading a team to provide outstanding customer service and achieving sales targets. The ideal candidate will have retail experience and strong management skills, promoting a positive work environment. The position offers a competitive salary of AUD 73,000 - 80,000 annually, along with benefits such as staff discounts and career progression opportunities.

Benefits

Staff discounts

EAP support

Leadership training opportunities

Paid parental leave scheme

Qualifications

• Previous experience in retail sales or customer service is essential, with at least 1 year in a leadership role beneficial.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• A results-driven mindset with a passion for exceeding targets.
• Flexibility to work rostered weekends, attend training, and promotional events when required.

Responsibilities

• Lead by example and provide outstanding customer service.
• Assist the team to achieve and exceed sales targets and KPIs.
• Manage inventory and maintain a visually appealing store.
• Develop and implement sales strategies to drive business growth.
• Foster a positive and collaborative work environment.

Skills

Customer service

Sales

Communication skills

Organizational skills

Retail management

Job description

About us

Norco is Australias oldest and largest dairy co‑operative with 130 years of hands‑on experience in Australian dairy and agriculture. Proudly 100% Australian farmer‑owned were built from the ground up by the people who work the land. With two key arms – DairyFoods and AgriSolutions we are here to back our communities and customers every step of the way staying true to our roots and committed to growing together.

Norco AgriSolutions

Norco AgriSolutions have been serving customers since 1948 with 26 stores across NSW and QLD stockfeed mills and an in‑house commodity trading team. We are proud to provide our customers with competitive convenient and trusted business solutions which help add value to their businesses. No matter whether our customers are growing breeding or after general or more specific technical advice our in‑store and field services teams are there to help with their subject matter knowledge and expertise.

About the role

We are seeking a dynamic and motivated retail sales Assistant Store Manager to support our and Dungog team and help drive sales in our AgriSolutions retail store. As a vital member of our team youll have the chance to make a real impact inspire your colleagues and create memorable shopping experiences for our valued customers.

Responsibilities

• Lead by example and provide outstanding customer service to ensure an unforgettable shopping experience.
• Assist the team to achieve and exceed sales targets and KPIs.
• Manage inventory including stock replenishment and merchandising to maintain a visually appealing store.
• With the Store Manager develop and implement sales strategies to drive business growth and increase profitability.
• Supported by the Store Manager foster a positive and collaborative work environment where teamwork and excellence thrive.
• Handle customer enquiries, resolve complaints and ensure customer satisfaction at all times.
• Be innovative, creative and passionate about supporting the local and wider community through the provision of solution‑focused advice and service.

Qualifications

To be considered for this role you will need to demonstrate the following selection criteria in your application giving examples of how you can demonstrate the following :

• Previous experience in retail sales or customer service is essential with at least 1 year in a leadership role is beneficial though not essential.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• A results‑driven mindset with a passion for exceeding targets.
• Flexibility to work rostered weekends attend training and promotional events when required.
• Knowledge of retail operations and familiarity with inventory management systems is a plus.

Why Join Norco

• A diverse and community‑facing role.
• You will have a real opportunity to make a difference through community connection and impact as a member of the proudly Australian farmer owned Norco Co‑operative family.
• Celebrate a legacy : Be part of a co‑op with 130 years of proudly supporting Australian farmers and communities.
• Grow with us : We invest in our people with ongoing learning career progression and supportive teams.
• Enjoy a competitive salary real benefits : Staff discounts EAP support our own paid parental leave scheme in‑house leadership training opportunities novated leasing purchased leave and being part of a business that values wellbeing safety and people‑first values.

Next Steps

If your values are aligned with ours of Connection Agility Diversity and Authenticity you are ready to take the next step in your retail career and join a dynamic team dedicated to delivering excellence - we want to hear from you!

Drop in and meet our team check out our store take a tour!

Apply now and embark on an exciting journey with us as a retail sales Assistant Store Manager.

Please submit your resume and a cover letter addressing each of the selection criteria stated in the advertisement.

Get your applications in quick as we reserve the right to connect with and appoint our amazing new Assistant Store Manager as soon as we meet you!

Key Skills

Labor Cost Analysis,Organizational skills,Communication skills,Store Management Experience,Management Experience,Retail Sales,Guest Services,Schematics,Merchandising,Cash Handling,Supervising Experience,Retail Management

Employment type

Full‑Time

Experience

years

Vacancy

1

Salary

Yearly Salary Salary : 73000 - 80000