Assistant Site Manager - Operations

Bunnings; Palmerston; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Exclusive benefits

Parental leave 12 weeks

Festive gifts

Cafe discounts

Travel opportunities

Job summary

Bunnings is seeking an Assistant Site Manager to oversee daily store operations, sales and high-volume stock management with a 180+ team. You’ll report to the Site Manager and collaborate with Department Managers, Supervisors and logistics teams to deliver a superior customer experience.

You’ll monitor safety, performance, and stock accuracy while driving sales initiatives and improvements across multiple departments in a dynamic DIY/building environment.

Responsibilities

• Lead a team of 50+ direct reports while performing duty manager duties including store opening/closing across weekdays and weekends.
• Conduct safety walks/audits and coach safe behaviours across the warehouse.
• Monitor department performance against sales, margin and wage targets and implement improvements.
• Drive sales through merchandising and planning by coaching Department Managers regularly.
• Oversee stocktake, stock adjustments and investigations into discrepancies with strong leadership.
• Track customer satisfaction and team engagement to drive ownership and results.

Job description

Benefits

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

About the Role

As a Bunnings Assistant Site Manager, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your store.

Reporting directly to the Site Manager you and your team of 180+ will be efficient, organized and be the go-to for location for our loyal customers and internal sales teams. In the team you will be supported by experienced Department Managers and their respective teams of Supervisors, Team Members and Forklift Drivers whilst it is also encouraged to engage with local stores, Trade and Distribution Centres to contribute to the success of the wider area group.

Within your leadership team you will have experienced Department Managers focused on such departments as Service, Inside the Home, Builders, Timber Yard and Lifestyles & Garden – though a knowledge of all is not required an interest in DIY/Building industry is recommended.

You will be required to monitor and measure customer service levels, liaise with the Commercial Sales teams, Distribution Centres, Fulfilment Centres and Bunnings Support Office.

You will manage your warehouse stock levels, sales capabilities, Safety and Wellbeing compliance, whilst driving sales and Best Experience through your team.

This role includes a minimum of 1 in 3 weekend roster and some public holiday work is required.

What’s involved:

• Leading a team of 50+ direct reports to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends.
• Engaging in regular safety walks and audits, fostering open conversations about risk and coaching safe behaviours across the warehouse.
• Monitoring department performance against sales, margin and wage targets and implementing improvement plans where required.
• Identifying opportunities to drive sales through merchandising & strategic planning by supporting and developing Department Managers through regular coaching and performance feedback.
• Driving stock accuracy routines, overseeing adjustments, leading investigations into discrepancies, and providing strong leadership across all stocktake activities.
• Monitoring key metrics for Customer Satisfaction and Team Engagement, driving ownership and results.

Who we're looking for:

As an Assistant Site Manager for Bunnings, you will be a highly driven individual with strong leadership and influencing skills. Previous experience in leading teams with a focus on Safety and Wellbeing and Specialist products is preferred with the ability to develop teams and provide a healthy environment in which to work in. You must be able to wear many hats, influence multiple stakeholders and understand KPI’s and exceeding customer expectations. You’ll need:

• Adapt quickly and positively in a fast-moving environment
• Proven ability to manage performance and develop teams
• A genuine passion for Customer Experience, Leadership & Retail
• Be able to approach, connect and confidently interact with multiple Stakeholders
• To act with integrity, be safe and do your best

Diversity & Inclusion

We love the diversity across our teams, brought together in an inclusive culture guided by our values.

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.

Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way.

If you need any adjustments, just let us know - we’re here to help.

Background Checks

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together.