Assistant Program Manager

The Haven Day Centre; City of Melbourne; On-site; AUD 60,000 - 80,000; Part time

Job summary

A charitable organisation supporting individuals with dementia is seeking a part-time Assistant Program Manager to oversee client activities and support staff. The ideal candidate will have qualifications in aged care or community services, strong communication skills, and be passionate about enhancing the lives of those affected by dementia. The role includes coordinating activities, supervising volunteers, and ensuring care plans are followed, offering a flexible work environment in a supportive team.

Benefits

Supportive team environment

Flexible working hours

Opportunity to make a meaningful difference

Qualifications

• Passionate about improving quality of life for people living with dementia.
• Knowledge of dementia and the aged care sector preferred.
• Current First Aid certificate and National Police Check.

Responsibilities

• Support the delivery of activities and outings for clients.
• Coordinate the dementia-inclusive choir.
• Assist with newsletters, surveys, and grant applications.
• Prepare and monitor goal-directed care plans.
• Supervise staff, volunteers, and students.
• Cover Program Manager duties during absences.

Skills

Interpersonal skills

Organisational skills

Communication skills

Leadership experience

Microsoft Office proficiency

Education

Tertiary qualifications in aged care or community services

Job description

Assistant Program Manager – The Haven Day Centre

Location : Boronia, Victoria

Hours : Part-time, 12 hours per week (2 days), with potential to increase

Salary : In line with the Social, Community, Home Care and Disability Services Award (SCHCADS)

The Haven Day Centre is a not-for-profit charity that has been providing respite and support for people living with memory loss and dementia – and their carers – since 1986. We create a warm, welcoming, Christian-based environment where clients can enjoy meaningful activities, companionship, and meals, while giving carers much-needed respite.

We are now seeking an Assistant Program Manager to join our dedicated team.

About the Role

Working closely with the Program Manager, you will help oversee the daily running of our centre-based respite program. This includes :

• Supporting the delivery of engaging activities and outings for clients.
• Overseeing the coordination of our dementia-inclusive choir ( Rewire-The Haven Choir ), including liaising with the music therapist and managing communications.
• Assisting with newsletters, surveys, grant applications, and risk management processes.
• Helping prepare and monitor goal‑directed care plans.
• Supervising and supporting staff, volunteers, and students.
• Stepping in during Program Manager leave to ensure continuity of services.

About You

We are looking for someone who is passionate about improving quality of life for people living with dementia and their carers, and who brings :

• Tertiary qualifications in aged care, community services, or a related field (preferred).
• Knowledge of dementia and the aged care sector (preferred).
• Strong interpersonal and communication skills, with the ability to work effectively with clients, carers, staff, and volunteers.
• Proven organisational and administrative skills, with proficiency in Microsoft Office.
• Leadership and supervisory experience, with the ability to manage multiple tasks.
• A commitment to confidentiality, compassion, and The Haven’s values.
• A current First Aid certificate, National Police Check (or willingness to obtain), and eligibility for aged care worker screening.

What We Offer

• A supportive, close-knit team environment.
• The opportunity to make a meaningful difference in the lives of people living with dementia and their carers.
• Flexibility with part-time hours (12 hours per week, with potential to increase).
• Salary and conditions in line with the SCHCADS Award.

For further information about The Haven Day Centre, visit https : / / thehavendaycentre.org.au /