Assistant Manager/ Shift Supervisor Claremont And Surrounds

Hungry Jack'S Pty Ltd; Western Australia; On-site; AUD 50,000 - 70,000; Part time

Job summary

A popular fast-food chain in Australia seeks an engaging individual for the role of Trainer/Coach. You will supervise shifts, ensuring smooth operations, while training and mentoring crew members. Candidates should have experience in retail or hospitality and a commitment to providing excellent guest service. Enjoy competitive pay and career advancement opportunities within a diverse workplace. Join us to build a culture that values inclusiveness and exceptional service.

Benefits

On-the-job training

Extensive leadership training

Career advancement opportunities

Staff discounts

Nationally accredited qualifications

Qualifications

• Experience in retail or hospitality.
• Passion for training and mentoring team members.
• Commitment to exceptional service.

Responsibilities

• Lead and supervise shifts for smooth operations.
• Provide training and coaching to team members.
• Ensure compliance with safety and operational standards.

Skills

Training and coaching

Guest Obsessed mindset

High energy

Job description

The Careers are Better at Hungry Jack's!

Reporting to the Restaurant Manager, you will play a vital role in the restaurant as a trainer, coach and mentor to crew level employees. You will be responsible for bringing our values of “Guest Obsessed” and “People Power” to life, delivering exceptional service to our Guests and creating an environment that promotes safe working conditions for all.

Your responsibilities will include:

• Leading and supervising shifts to ensure smooth and safe operations.
• Ensuring compliance with safety and operational standards.
• Providing training and coaching to team members.
• Role modelling outstanding guest service.
• Supporting sales growth through exceptional service and suggestive selling.
• Executing the National Marketing Plan to enhance customer experience.
• Encouraging a culture of inclusiveness, trust, and accountability.

What’s great about working at Hungry Jack’s? We offer:

• On-the-job training to develop your leadership skills.
• Extensive leadership and succession training for career advancement.
• Clear career pathways for promotion across our restaurant network.
• Competitive pay and penalty rates. Casual/ PT/FT positions are available.
• Amazing staff discounts through our benefits platform, Jackpot.
• Opportunities to complete nationally accredited qualifications in retail and hospitality.

We’re looking for someone who has:

• Experience in retail or hospitality.
• A passion for training, coaching, and mentoring team members.
• A ‘Guest Obsessed’ mindset and commitment to exceptional service.
• Values that align with ours: People Power, 100% Guest Obsessed, Stronger Together, Make a Difference, and Growth Mindset.
• High energy and a strong sense of urgency.

Apply now to take the next step in your career with Hungry Jack’s – we can’t wait to hear from you!

At Hungry Jack’s, we are committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, we believe the Burgers are Better when we all belong.