Assistant Manager

Wendy's; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Free meal

Wellbeing and gym discounts

Discounted private health insurance

Real career growth

Shape Wendy's Australia

Energetic team culture

Job summary

Wendy's Australia is looking for an Assistant Manager with hands-on QSR or hospitality leadership to run a smooth shift, coach a diverse team and deliver the Wendy's experience customers love. You'll partner with the Restaurant General Manager to keep service fast, friendly and safe while upholding standards across the kitchen and floor.

This role offers the chance to shape Wendy's in Australia from day one, lead with energy, and grow with a brand on the rise.

Qualifications

• Hands-on leader with QSR, hospitality or fast-paced customer environment experience.
• Ability to coach in the moment and manage busy shifts.
• Strong customer focus and operational judgement.
• Comfort with rotating rosters and prioritising multiple tasks.

Responsibilities

• Lead shifts and coach team to deliver fast, friendly, consistent service.
• Own the guest experience with a fresh, upbeat atmosphere.
• Maintain high standards for quality, cleanliness and speed of service.
• Ensure food safety, workplace safety and compliance.
• Develop and recognise team members to support growth.
• Support labour, stock and shift execution to drive results.

Skills

Leadership

Team management

Customer service

Coaching

Operations

Job description

This isn't just another manager gig. This is Wendy's.

Bring the hustle. We'll bring the opportunity.

Wendy's is the fresh face of fast food, and we're just getting started in Australia. We're talking fresh, never frozen 100% Aussie beef, square burgers because we don't cut corners, and the original Frosty. We're looking for an Assistant Manager with QSR or hospitality leadership experience who can run a great shift, build a strong team and create the kind of customer experience people come back for. If you love pace, people and bringing the vibe, this could be your next big move.

Who we're looking for

You're a hands-on leader from QSR, hospitality or another fast-paced customer environment who knows how to bring energy, set standards and build a team people want to be part of. You know how to coach in the moment, keep service sharp, manage the rush and create a workplace that feels fun, fast and well-run. You bring a strong customer mindset, sound operational judgment, confidence juggling priorities, and the flexibility to work a rotating roster in line with business needs.

Your role

As Assistant Manager, you'll partner with the Restaurant General Manager to keep the restaurant running at its best. You'll lead shifts, coach and develop team members, support great operational results, and help deliver the kind of fresh, fast, unmistakably Wendy's experience our customers expect. From team engagement to service standards, food safety to financial performance, you'll play a visible role in building a restaurant people love to visit and a team people love being part of.

What You'll Do:

• Lead the shift: Coach and motivate the team to deliver fast, friendly, consistent service.
• Own the guest experience: Create a fresh, upbeat experience customers want to come back for.
• Keep standards high: Drive quality, cleanliness, presentation and speed of service.
• Keep it safe and compliant: Follow food safety, workplace safety and operating standards.
• Build your team: Train, coach and recognise team members so they can grow.
• Back strong results: Support labour, stock, food cost and shift execution.
• Help build the brand: Bring energy, ideas and momentum as Wendy's grows in Australia.

What's in it for you:

• Free meal every shift.
• Wellbeing and gym discounts.
• Discounted private health insurance.
• Real career growth in a brand on the rise.
• A chance to help shape Wendy's in Australia from day one.
• A team culture with energy, standards and plenty of personality.

Fresh, bold and just a little bit iconic. Sound like your kind of place? We'd love to meet you.

Wendy's Australia

Wendy's isn't here to blend in. We're built on a simple belief: food should be made fresh, with real ingredients, and never, ever frozen. We're the home of the iconic Frosty and yes, the Frosty-and-fries combination that's taken the world by storm is very much on the menu. Since launching in Australia, we've hit the ground running and we're only just getting started.

Wendy's Australia is operated by Flynn Group ANZ, part of Flynn Group one of the world's largest restaurant operators with 2,600+ restaurants globally. That means you get the personality of a bold, growing brand with the backing of a serious operator.

Important information:

Employment will be offered on terms consistent with the National Employment Standards and any applicable modern award or enterprise agreement. Pay, penalty rates, allowances and superannuation will be provided in line with applicable legal requirements. Wendy's Australia is committed to inclusive hiring and welcomes applications from candidates with diverse backgrounds and experiences.

Candidates must have existing Australian work rights as sponsorship is not available for this position.