Assistant Hsk Manager Canberra

LUXXE Outsourced Hotel Services; Canberra; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive training programs

Supportive inclusive culture

Rewards for performance

Job summary

LUXXE Outsourced Hotel Services is seeking a proactive Housekeeping 2IC for a prestigious 5-star hotel in Canberra. You will cover the Housekeeping Manager's days off and supervise the team on other days, with a clear path to future progression into a Housekeeping Manager role.

You will bring hands-on leadership, a sharp eye for detail, and the ability to drive performance and payroll accuracy while maintaining stringent service standards. Weekend rosters and rotating shifts are required.

Qualifications

• Proven leadership in housekeeping teams.
• Strong time management and payroll accuracy.
• Ability to drive performance and training across shifts.

Responsibilities

• Supervise housekeeping operations in the absence of the Manager.
• Lead daily housekeeping activities and ensure service standards.

Skills

Leadership skills

Time management

Attention to detail

People management

Job description

• Benefit from comprehensive training programs
• Join a company that focusses on a positive, supportive and inclusive work culture
• Be rewarded for your hard work and dedication!

About Us

LUXXE Outsourced Hotel Services is a home-grown Australian boutique services company operating in Melbourne, Canberra, Sydney, Newcastle, Brisbane, Perth, Adelaide, and Newcastle. We provide highly-trained staff across various roles including Housekeeping, Rooms and Public Areas.

LUXXE Outsourced Hotel Services focusses on providing excellence to its clients and a supportive and team oriented environment for ourpeople.

About the Role

We are currently seeking a highly skilled, motivated and hands on Housekeeping 2IC to help head up the team at a 5 star hotel in Canberra. The role is critical to the success of this hotel. The 2IC will cover the Housekeeping Managers days off, and will do supervision the other days. Great opportunity to upskill and learn to become a Housekeeping Manager in the future.

About You

You will have a friendly and enthusiastic attitude, with the ability to have positive involvement and interaction with both guests and the overall Hotel team.

MUST be available to work a rotating roster, must have weekend availability

Possess full Australian working rights

Excellent grooming and presentation

To succeed in this role you will need the following skills and attributes:

• Passionate and consistent, with excellent attention to detail
• Show proven effective and positive inter-departmental relationships with previous hotel teams, including General Manager, front office and Maintenance
• Demonstrated Leadership skills: lead the team from the front, drive performance and productivity
• Excellent staff management to drive performance excellence in quality and productivity including training, development, rostering, work allocation and performance improvement
• Strong Time management skills
• Accurate record keeping in relation to room counts/payroll & billing, and proven previous management of daily payroll to ensure compliance with the Hospitality Industry General Award
• Ability to maintain the standard operating procedures within the department and in accordance with CLIENTS requirements
• Experience in leading workplace safety, adhering to policies of the CLIENT and LUXXE. Assume responsibility and accountability for the health and safety of employees and for the working environment
• A demonstrated hands on approach within a 4 or 5 star Housekeeping Department conducting daily room inspections to ensure duties have been completed to meet service standards and guaranteed arrival times
• Previous experience with outsourcing