Assistant Front Office Manager: Lead Service & 50% Stays

Evt - Entertainment | Ventures | Travel; City of Melbourne; On-site; AUD 50,000 - 70,000; Full time

Job summary

A leading hospitality brand in Melbourne is looking for an Assistant Front Office Manager to ensure top-tier guest experiences. The candidate will manage daily front office operations and lead the team when the Front Office Manager is absent. Responsibilities include overseeing hotel compliance, handling guest relations, and optimizing hotel revenue. Ideal candidates will have 1-2 years of relevant experience, strong leadership, and financial management skills. Join to be a part of an exciting and diverse hospitality environment.

Benefits

50% off stays at EVT hotels

$2 movie tickets

Winter and summer savings at Thredbo

Career growth opportunities

Community involvement initiatives

Qualifications

• 1-2 years of experience in an Assistant Front Office Manager or Senior Front Office role.
• Strong ability to lead a team and maintain morale.
• Proficient in hotel operations and compliance requirements.

Responsibilities

• Oversee Front Office operations and ensure service compliance.
• Handle guest complaints with professionalism and urgency.
• Develop staffing strategies and manage performance evaluations.

Skills

Leadership and team management

In-depth knowledge of hotel operations

Communication and interpersonal skills

Financial management

Problem-solving and crisis management

Job description

A leading hospitality brand in Melbourne is looking for an Assistant Front Office Manager to ensure top-tier guest experiences. The candidate will manage daily front office operations and lead the team when the Front Office Manager is absent. Responsibilities include overseeing hotel compliance, handling guest relations, and optimizing hotel revenue. Ideal candidates will have 1-2 years of relevant experience, strong leadership, and financial management skills. Join to be a part of an exciting and diverse hospitality environment.