Assistant Director Service Management and Intake

Department of Education and Training; Darwin; On-site; AUD 136,000 - 152,000; Full time

Job summary

Department of Education and Training in Darwin seeks a Senior Administrative Officer 1 to lead the Territory-wide management and continuous improvement of SWIPS intake, referral, triage, allocation and service management functions to ensure equitable, timely access to services.

Reporting to the Director, you will provide strategic leadership in governance, operational performance and demand management, leveraging systems to streamline processes and reduce administrative burden while improving

Job description

Vacancy Number: 047584

Agency: Department of Education and Training

Number of Vacancies: 1

Work Unit: Student Wellbeing and Inclusion Programs and Services

Location: Darwin

Primary Objective: Lead the Territory-wide management and continuous improvement of SWIPS intake, referral, triage, allocation and service management functions to ensure equitable, timely and effective access to services across the Northern Territory. Provide strategic leadership in service governance, operational performance, demand management and continuous improvement, including the effective use of systems and tools to streamline processes, reduce administrative burden and improve service delivery outcomes.

Contact: Diane Relton Director Service Delivery Change Management on 08 8999 3556 or [e-mail]

Remuneration Package: Remuneration Package $160,413 - $178,993 (including salary $136,380 - $152,357)

Experience Level: Senior Administrative Officer 1