Assistant Director, Network Engineering and Operations

Department of Parliamentary Services; Canberra; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Free car parking

Free use of onsite gym

Job summary

The Department of Parliamentary Services in Canberra seeks an Assistant Director – Network Engineering and Operations to lead the Network Operations team and oversee secure, reliable enterprise networks across Parliament House and over 260 offices.

You will guide incident responses, lifecycle management, resource planning and vendor engagement, driving improvements in availability, capacity, security and resilience while collaborating with ICT, business areas and service partners to deliver

Qualifications

• Tertiary qualifications in information technology, engineering, project management or a related discipline, or relevant industry certifications, are desirable.
• Substantial experience supporting and managing network services in a complex enterprise environment.
• Relevant vendor, network, security, IT service management or project management certifications are desirable.
• The role may require participation in after-hours support, planned maintenance and incident response arrangements.
• The successful applicant will be required to obtain and maintain a Negative Vetting 1 security clearance.

Responsibilities

• Lead and develop technical staff, set priorities, allocate resources.
• Provide authoritative technical advice and coordinate complex incidents.
• Drive improvements in network availability, performance, capacity, security and resilience.
• Support network projects, procurement and vendor management.
• Translate complex technical matters into clear, evidence-based advice for senior stakeholders.
• Manage operational and project risks.
• Contribute to lifecycle management of parliamentary network services.

Skills

Network design

Incident management

Leadership

Stakeholder engagement

Vendor management

Security governance

Emerging technologies evaluation

Cloud networking

Education

Bachelor's degree in information technology or engineering

Relevant industry certifications

Job description

Assistant Director, Network Engineering and Operations

Department of Parliamentary Services – Canberra ACT

The Department of Parliamentary Services (DPS) is recruiting an Assistant Director – Network Engineering and Operations at the Parliamentary Executive Level 1 classification within the Cyber Security Branch.

The Information Services Division delivers ICT services to DPS staff and users of the parliamentary computing network and facilities. Within the Cyber Infrastructure, Networks & Security section, the Network Operations team is responsible for secure and reliable enterprise network services supporting the operations of the Australian Parliament including over 260 electorate offices and Commonwealth offices across Australia.

Assistant Director – Network Engineering and Operations

The Assistant Director – Network Engineering and Operations is a hands-on technical leadership role responsible for the secure, reliable and efficient operation and lifecycle management of parliamentary network services. You will lead and develop technical staff, set priorities, allocate resources and contribute directly to complex technical work when required.

You will provide authoritative technical advice, coordinate complex incidents and controlled changes, and drive improvements in network availability, performance, capacity, security and resilience. Working with business areas, ICT teams, vendors and service partners, you will support network projects, procurement and vendor management, manage operational and project risks, and translate complex technical matters into clear, evidence-based advice for senior stakeholders.

Alongside meaningful work in a unique environment, Parliament House offers a range of workplace benefits, including free car parking and free use of onsite facilities such as the gym, tennis courts and swimming pool.

The Department of Parliamentary Services (DPS) is recruiting an Assistant Director – Network Engineering and Operations at the Parliamentary Executive Level 1 classification within the Cyber Security Branch.

The Information Services Division delivers ICT services to DPS staff and users of the parliamentary computing network and facilities. Within the Cyber Infrastructure, Networks & Security section, the Network Operations team is responsible for secure and reliable enterprise network services supporting the operations of the Australian Parliament including over 260 electorate offices and Commonwealth offices across Australia.

Assistant Director – Network Engineering and Operations

The Assistant Director – Network Engineering and Operations is a hands-on technical leadership role responsible for the secure, reliable and efficient operation and lifecycle management of parliamentary network services. You will lead and develop technical staff, set priorities, allocate resources and contribute directly to complex technical work when required.

You will provide authoritative technical advice, coordinate complex incidents and controlled changes, and drive improvements in network availability, performance, capacity, security and resilience. Working with business areas, ICT teams, vendors and service partners, you will support network projects, procurement and vendor management, manage operational and project risks, and translate complex technical matters into clear, evidence-based advice for senior stakeholders.

Alongside meaningful work in a unique environment, Parliament House offers a range of workplace benefits, including free car parking and free use of onsite facilities such as the gym, tennis courts and swimming pool.

Who we are looking for

We are looking for an experienced network professional who can combine technical expertise with strong leadership, sound judgement and a focus on delivering secure, reliable enterprise network services. The successful candidate will demonstrate:

• Demonstrated experience designing, operating and supporting secure enterprise network services across routing and switching, LAN/WAN, gateways, firewalls, load balancing, wireless, SD-WAN, zero trust and cloud networking.
• Proven ability to lead the resolution of complex incidents and problems, assess technical and security risks, implement controlled changes and improve service availability, performance, capacity and resilience.
• Demonstrated ability to lead and develop technical staff, set priorities, allocate resources and deliver operational and project outcomes while contributing directly to technical work when required.
• Strong stakeholder engagement and communication skills, including the ability to translate complex technical information, negotiate practical outcomes and provide clear, evidence-based advice to senior stakeholders.
• Experience supporting procurement, commercial and vendor management activities, with an understanding of relevant Commonwealth security, procurement and accountability requirements.
• Ability to evaluate emerging technologies, align technical decisions with organisational outcomes and drive continuous improvement, innovation and automation.
• Sound knowledge of relevant security and governance frameworks, including the Information Security Manual, Essential Eight and Protective Security Policy Framework.

Eligibility

• Tertiary qualifications in information technology, engineering, project management or a related discipline, or relevant industry certifications, are desirable.
• Substantial experience supporting and managing network services in a complex enterprise environment.
• Relevant vendor, network, security, IT service management or project management certifications are desirable.
• The role may require participation in after-hours support, planned maintenance and incident response arrangements.
• The successful applicant will be required to obtain and maintain a Negative Vetting 1 (Confidential/Highly Protected/Secret) security clearance.

Notes

At DPS, we are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people with caring responsibilities, people who identify as LGBTQIA+, people from cultural and linguistically diverse backgrounds, people who identify as neurodivergent, and mature aged people.

Getting to know the Department of Parliamentary Services

The Department of Parliamentary Services (DPS) supports Australia’s Parliament and parliamentarians through innovative, unified and client focused services. DPS is proud to be the custodian for Australian Parliament House (APH) as the working symbol of Australian democracy and as a significant destination for our citizens and international visitors alike. It is a place where more than 3,500 people work on sitting days and which nearly one million people visit each year.