Assistant Director, Flexible Transport & Community Services

Australian Capital Territory; Canberra; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Australian Capital Territory, in Canberra, seeks an Assistant Director to lead the Flexible Transport Office and oversee multiple community transport programs. The role focuses on strategic leadership, operational delivery, and fostering a collaborative, high-performance team culture.

The successful candidate will manage complex issues, NDIs, and restrictive practices within a transport context, while ensuring compliant and accessible services for the Canberra community.

Responsibilities

• Oversee the delivery of Supported School Transport, Flexible Bus Services, the Aboriginal and Torres Strait Islander Community Bus Program, and Community Transport services.
• Lead a diverse team, drive service excellence, and ensure accessible transport solutions within the Canberra community.
• Manage enquiries and complaints, liaise with stakeholders, and supervise staff to maintain high service standards.

Job description

Australian Capital Territory, in Canberra, seeks an Assistant Director to lead the Flexible Transport Office and oversee multiple community transport programs. The role focuses on strategic leadership, operational delivery, and fostering a collaborative, high-performance team culture.

The successful candidate will manage complex issues, NDIs, and restrictive practices within a transport context, while ensuring compliant and accessible services for the Canberra community.