Assistant Business Leader - North Sydney, NSW

Corporate Traveller; North Sydney; On-site; AUD 99,000 - 121,000; Full time

Benefits offered by this job

LinkedIn Learning

Staff Discounts

Travel Discounts

Great Place To Work Australia-New Zeal

Development: Individual Learning Path

Health insurance

Job summary

Corporate Traveller in North Sydney, NSW is seeking an ambitious travel professional ready to take the next step into leadership as an Assistant Business Leader. You’ll manage and grow your own client portfolio while working closely with the Business Leader to build a high-performing team.

This is a hands-on leadership role with formal training, a personalised development plan, mentoring from senior leaders, and real scope to lead people while staying close to clients and deals.

Qualifications

• Minimum 3 years in the travel industry, including 2 years on Sabre.
• Business travel management experience, or leisure leadership experience preferred.
• 6 months in Lumina is desired but not essential.
• Ability to multi-task and prioritise tasks to meet deadlines and client expectations.
• Attention to detail and strong communication, listening and presentation skills.

Responsibilities

• Deliver an exceptional customer experience through our Operational Excellence framework.
• Operate and troubleshoot internal and customer systems to resolve issues quickly.
• Understand financial systems and corporate travel products to drive outcomes.
• Review customer programs and present value-driven solutions to drive retention and growth.
• Build deep knowledge of your portfolio and influence stakeholders to create opportunities.
• Contribute to a collaborative, peer-learning culture and support teammates.

Skills

Client management

Communication

Multitasking

Relationship building

Tools

Sabre

Lumina

Job description

Assistant Business Leader - North Sydney, NSW

Corporate Traveller is looking for an ambitious travel professional ready to take the next step into leadership. As an Assistant Business Leader, you'll manage and grow your own client portfolio while working side-by-side with your Business Leader to build a high-performing, high-energy team.

This isn't a "wait your turn" leadership role. From day one, you'll get formal training, a personalised leadership development plan, mentoring from senior leaders, and real hands-on experience leading people, all while staying close to the clients and deals that keep you sharp.

If you're customer-obsessed, commercially savvy, and love the idea of growing both a book of business and a team, this is your next move.

What You’ll Be Doing:

Operational & Technical

• Deliver an exceptional customer experience through our Operational Excellence framework
• Expert user of internal and customer systems — troubleshoot and solve quickly
• Understand financial systems and corporate travel products to drive the best outcomes

Growth & Retention

• Review customer programs and present value-driven solutions
• Know your portfolio deeply and influence stakeholders to create opportunity
• Deliver a compelling experience that drives retention, satisfaction, growth and profitability
• Proactive, self-driven and goal-focused
• Continuously build expertise, stay across trends and competitors
• Contribute to a collaborative, peer-learning culture

All About You:

• Minimum 3 years in the travel industry, including 2 years on Sabre
• Business travel management experience, or leisure leadership experience preferred
• 6 months in Lumina is desired but not essential
• Ability to multi-task and prioritise tasks to meet deadlines and client expectations
• A high level of attention to detail
• Excellent communication, listening and presentation skills
• Demonstrated ability to work within a multidisciplinary team
• To be a "people person" who values the importance of developing strong relationships

What You'll Enjoy:

OTE $110,000pa + super (comprising $65,000 base + monthly uncapped individual and leadership incentives + super)

• Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia New Zealand Pty Ltd
• Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
• Development:Individualised Learning & Development pathway options
• Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
• Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia’s leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
• Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more
• Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
• Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
• Mental Health:Support and Employee Assistance Program for staff and family
• Social:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026, Sydney in 2027)
• Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
• Sustainability:The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
• Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

Corporate Traveller is the only travel management company focused exclusively on SME businesses. As part of the Flight Centre Travel Group’s corporate division, Corporate Traveller (CT) stands as one of FCTG's top-performing brands globally.

Our goal is to lead the SME market, offering a faster, simpler, and more seamless end to end travel experience, while consistently delivering value to decision-makers, travellers, and bookers.

We combine personalized, local service with cutting-edge technology, providing our clients with exceptional choice and value, all backed by the strength of the FCTG family.