Assistant Branch Manager

at; Perth; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading hire business in Perth is seeking an Assistant Branch Manager to support operations and lead the team in providing exceptional customer service. The ideal candidate has experience in retail sales or leadership, a team-first mindset, and strong communication skills. This role offers opportunities for training and development, profit share, and additional financial rewards for long-term service.

Benefits

Training and development

National and international career pathways

Profit share opportunities

Staff rates on hire equipment

Team BBQs and social events

Qualifications

• Experience in retail sales or leadership in a trade or hardware environment.
• Solid track record in coaching and people management.
• Ability to build rapport quickly with customers.

Responsibilities

• Support the Branch Manager in daily operations.
• Lead the branch when the manager is away.
• Drive front desk operations and ensure admin tasks meet standards.
• Supervise equipment maintenance.
• Manage team rostering and supervision.

Skills

Retail sales experience

Leadership skills

Customer service skills

Strong communication

Team management

Job description

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• Australia & NZ's largest family-owned hire business
• Career growth on tap | Ongoing training & development
• Level up your leadership with Kennards Hire

With Kennards Hire You Can

We've been around since 1948, and we've learnt a thing or two, like the fact that family matters. It's woven into how we treat our people, our customers, and how we run our 200+ branches across Australia and New Zealand.

We're on a mission to be the best hire company in the world, growing sustainably, innovating constantly, and sticking to what we do best: making our customers' jobs easier.

About the role

As our next Assistant Branch Manager, you'll be the right-hand support to the Branch Manager and a key player in creating a positive, safe, and high-performing team environment. You'll help lead the crew, coach team members, and keep operations running like a well-oiled machine.

• Step up and lead the branch when the Branch Manager is away.
• Drive effective front desk operations and ensure admin tasks meet QOM standards.
• Supervise equipment maintenance and maintain workshop standards so our gear is always customer-ready.
• Support opening and closing duties as needed.
• Embrace ongoing training to grow your leadership and technical skills.
• Rostering and supervising team members to keep everything moving efficiently.

About you

• Experience in retail sales or leadership - ideally from trade, hardware, or a similar hands-on environment.
• A solid track record in coaching, people management and improving team performance.
• Top-notch customer service skills with the ability to build rapport quickly.
• Strong communication skills and confidence using technology.
• A team-first mindset and unwavering commitment to safety.

Join our team

People who work at Kennards Hire are genuine, capable, and proud of what they do. When you join us, you're not just starting a job - you're joining a family that backs you to succeed.

You'll get:

• Training and development to build a long-term career.
• National and international career pathways.
• Additional financial rewards for long-term service.
• Profit share opportunities.
• Great staff rates on hire equipment.
• Regular team BBQs, social events and our epic annual awards night.

As part of the recruitment process, you may be required to undergo background screening, which could include police and medical checks.

So, whether you're starting out, switching roles, changing industries or ready to make your next career move, With Kennards Hire You Can.