Arts and Culture Support Officer (Casual)

Cumberland Council; Cumberland City Council; On-site; AUD 30,000 - 60,000; Part time

Job summary

A local government council is seeking casual Arts and Culture Support Officers to enhance community access to arts. This role involves delivering customer service at arts facilities and supporting workshops and community programs. Applicants should have experience in customer service, strong communication skills and a passion for the arts. The position offers flexible hours and opportunities for professional development in a diverse work environment.

Benefits

Flexible working arrangements

Training and professional development

Corporate Health Insurance discounts

Access to wellness programs

Free access to aquatic centres

Qualifications

• Experience in art gallery or similar customer service environment.
• Strong computer skills including intermediate skills in Microsoft Word and Excel.
• Well-developed literacy, numeracy, and oral communication skills.

Responsibilities

• Deliver exceptional customer service at key arts facilities.
• Support exhibitions, workshops, and community programs.
• Work as part of a team while also being able to work autonomously.

Skills

Customer service experience

Communication skills

Computer skills

Teamwork

Initiative

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Located 20km west of Sydney on Dharug country with a population of over 245000 residents Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes programmes and services to innovate inspire and deliver change for the community we represent and has worked hard to fulfil its communitys vision for Cumberland as a place where anyone can feel welcome belong and succeed .

ABOUT THE OPPORTUNITY

The Arts and Culture team foster access to arts and culture for those who live work play and study in Cumberland by supporting developing and delivering community arts and cultural projects programmes and initiatives reflective of Cumberlands communities. The team have been nominated in the 2022 FBi Radio SMAC Awards for the Best Arts Program for Granville Centre Art Gallery one of Western Sydneys newest contemporary art spaces. The team also lead Council cultural facility Peacock Gallery and Auburn Arts Studio. The teams annual program of activity includes multi artform programmes and projects public art Artist in Residence programmes and delivery of the Cumberland Cultural Plan.

Were seeking enthusiastic Arts and Culture Support Officers (Casual) to deliver exceptional customer service at Councils key arts facilities including Granville Centre Art Gallery Peacock Gallery at Auburn Botanic Gardens and other Council facilities and this role youll help activate our cultural spaces by supporting exhibitions workshops and community programmes that provide access to creativity arts and culture for people who live work play and study in Cumberland.

This opportunity is advertised internally and may suit existing Council employees looking to supplement their current employment with light additional hours and gain new experiences. The role is serviced by a pool of casual employees on a rotating roster and availability across weekdays evenings and weekends is preferable.

Applicants are encouraged to contact Michael Brown Senior Coordinator Arts and Culture if you have any queries.

If you have experience in gallery or similar customer service environments strong communication and computer skills and a passion for supporting Cumberland communitys access to creativity arts and culture wed love to hear from you!

The successful applicant will require :

• Experience in art gallery or similar customer service environment.
• Strong computer skills including intermediate skills in Microsoft Word Microsoft Excel basic skills in Microsoft PowerPoint Microsoft outlook. Possess Intermediate word processing abilities and ability to competently utilise online applications
• Well-developed literacy numeracy and oral communication skills
• Demonstrated ability to work well in a team work autonomously with minimal supervision independently and with high levels of initiative
• Experience in using computers and the internet in a professional environment
• Working with Children Check clearance.

Download the position description here for more information.

About this role :

• Casual position
• Located primarily at Councils arts venues Granville Centre Art Gallery and Peacock Gallery precinct and may also work at other Council work sites as required.

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 8 of the Cumberland Salary Structure with an hourly rate of $39.33 to $48.18 per hour plus 12% superannuation
• The commencing salary will be negotiated taking into consideration the successful applicant's qualifications skills and experience related to the role

What you’ll need to have for this role :

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position including attending a physical pre-employment medical examination as required
• Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure as required.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning paid leave to undertake annual skin checks COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Council’s Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people and fully supports the aims and objectives of NSW Child Protection Legislation and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application if required and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process please contact the hiring manager during the application process.

ENQUIRIES

Contact Michael Brown Senior Coordinator Arts and Culture on or for further information.

Closing date: 11:59pm Monday 15 December 2025

HOW TO APPLY

To submit your application for this position please complete the questionnaire. Youll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.