ART Partnership Lead - start fresh in January 2026! Brisbane, Sydney or Melbourne

Australian Retirement Trust; City of Brisbane; Hybrid; AUD 100,000 - 120,000; Full time

Job summary

A leading retirement services organization is seeking an ART Partnership Lead in Brisbane, Sydney, or Melbourne. The role involves shaping customer experiences and fostering strong relationships. Ideal candidates will have a background in finance or business and a strong understanding of insurance products. This opportunity offers competitive benefits and a hybrid work model, with applications closing on 9 December 2025.

Benefits

14% superannuation contribution

Training and development opportunities

Flexible working arrangements

End of trip facilities

Qualifications

• Experience in superannuation and insurance products.
• Solid understanding of contracts and regulatory requirements.
• Ability to prepare data-driven reports.

Responsibilities

• Build and strengthen relationships with key stakeholders.
• Lead servicing for internal and external partners.
• Identify and implement improvements in insurance services.

Skills

Stakeholder management

Analytical skills

Communication skills

Negotiation skills

Change management

Education

Tertiary qualifications in Finance, Business, or related field

Job description

Take hold of a monster opportunity and join our ART Life Commercial team as the ART Partnership Lead. If you’re a good fit for this role and live in Brisbane, Sydney or Melbourne we’d love you to apply.

Why join us?

• You'll get 14% super as standard, to help your future come alive.
• Unleash your potential and build a career to be proud of through excellent training and development opportunities.
• Balance your work between in-person days at our purpose-built hubs and working from home.
• In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

About The Role

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. Are you passionate about building strong relationships and driving service excellence? Join us at Australian Retirement Trust as our Partnership Lead. In this role, you’ll shape customer experiences, influence outcomes, and help deliver best-in-class insurance services.

As ART Partnership Lead, you’ll play a pivotal role in fostering strong, strategic relationships between ART as Trustee, ART Life as its internal Insurer, and the broader Australian Retirement Trust business. You’ll lead engagement activities that ensure clarity and strategic alignment across the partnership, operating as a trusted advisor and connector. This role ensures stakeholders are informed, engaged, and equipped to support business objectives and drive collaboration.

This role is a 12-month max-term/ secondment opportunity.

Day To Day, You'll

• Build and strengthen relationships with key stakeholders and decision makers across ART.
• Drive collaborative partnerships that promote service excellence, shared ownership, and accountability.
• Lead servicing for internal and external partners, ensuring needs are understood and addressed.
• Collaborate across multidisciplinary teams to deliver seamless outcomes and strategic initiatives.
• Identify and implement continuous improvements in insurance services, operational efficiency, and business performance.
• Coordinate engagement forums, feedback channels, and prepare high-quality reports, Board and Committee papers, insights, and communications for senior leaders, governance forums, and regulatory requirements.

Location

Brisbane, Sydney or Melbourne

About You

We’re looking for someone who’s a natural connector and loves making a difference. You thrive on building genuine relationships and enjoy seeing the positive impact of your work. If you’re ready to inspire and lead, this could be your next big move. You’ll have the chance to work with talented teams, influence outcomes, and help shape the future of our insurance services. If you’re excited by the idea of driving change and supporting others to succeed, we’d love to hear from you.

• You have tertiary qualifications in Finance, Business, or a related field, plus industry experience in superannuation and insurance products.
• You have excellent communication, analytical, and stakeholder management skills, with the ability to navigate complex relationships.
• You are proactive, anticipating stakeholder needs and meeting them where they are.
• You have a solid understanding of contracts, legislation, regulatory requirements, and complex policies, with strong negotiation and influencing ability.
• You have demonstrated experience leading teams through change, balancing competing priorities, and driving service delivery.
• You can prepare and deliver data-driven reports, insights, and high-quality submissions for senior leaders and governance forums.

About Us

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now.

Applications close COB 9 December 2025.

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.

#Hybrid