Area Manager - Sydney

Nando's Australia Pty Ltd; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Free meals

Purchase leave

Parental leave

Wellbeing resources

Team events

Job summary

Nando's Australia Pty Ltd is seeking an Area Manager to lead 5–8 restaurants and around 200 Nandocas, shaping teams, culture and customer experiences with the Nando’s magic.

You’ll operate in the field, owning your diary and rhythm, and partnering with People Partners and Regional GM to drive performance, development and regional growth. This is a real leadership role that blends people, operations and commercial outcomes.

Qualifications

• Multi-site leadership experience (hospitality a big plus).
• Strong track record in team development and performance.
• Solid understanding of sales, profit and operations.
• Ability to coach, influence and build capability in others.

Responsibilities

• Build high-performing, engaged teams.
• Develop future leaders from within (our best leaders are grown, not hired).
• Coach and support Restaurant Managers to lift capability and confidence.
• Support Recruitment and drive talent, succession and internal development, building strong bench strength for the future.
• Drive culture, performance and consistency across your area.
• Work as part of a collaborative team of Area Managers, sharing ideas and building a strong region together.
• Partner closely with your People Partner and Regional General Manager to drive alignment and momentum in restaurants.
• Lead across customer, people, safety, operations, sales and profit outcomes.
• Identify opportunities to improve performance, grow sales and strengthen your area.
• Bring energy and the Nando’s spirit into key moments, events and leadership experiences.

Job description

Why you’ll love it:

• Free Nando’s: Meals on us when you work (plus perks for friends & family)
• Real impact: Shape careers, unlock confidence, and help people go further than they thought possible
• Be where the magic happens: In restaurants, not behind a desk
• Flex that works: A full-time, permanent role designed to fit your life, with benefits like purchase leave, foster care leave and paid parental leave
• Own your week: You shape how you work and where you make impact
• Grow your career: Real ownership with room to step into more
• Work + play: Epic team events, legendary company gatherings and plenty of fun
• Wellbeing support: Mental health, fitness, nutrition and financial resources
• Do good: Be part of something bigger — community, sustainability, real impact

What’s the role?

You’ll lead 5 - 8 restaurants and ~200 Nandocas, creating environments where people grow, teams thrive, and customers feel the Nando’s magic. You’re not on the sidelines - you’re in it. Out in restaurants, leading where it matters most, and owning your diary, your rhythm, and how you create impact. You’ll do this as part of a connected team of Area Managers, building a strong region together. At its core: You build people people build great restaurants great restaurants create amazing customer experiences that’s how we grow.

What you’ll be doing:

You’ll:

• Build high-performing, engaged teams
• Develop future leaders from within (our best leaders are grown, not hired)
• Coach and support Restaurant Managers to lift capability and confidence
• Support Recruitment and drive talent, succession and internal development, building strong bench strength for the future
• Drive culture, performance and consistency across your area
• Work as part of a collaborative team of Area Managers, sharing ideas and building a strong region together
• Partner closely with your People Partner and Regional General Manager to drive alignment and momentum in restaurants
• Lead across customer, people, safety, operations, sales and profit outcomes
• Identify opportunities to improve performance, grow sales and strengthen your area
• Bring energy and the Nando’s spirit into key moments, events and leadership experiences

Who You Are:

• A natural storyteller — you bring ideas to life and connect people to purpose
• High in emotional intelligence — you read the room, adapt your approach, and build trust with different people
• Warm, engaging and people-focused — you create a positive, high-energy environment around you
• Passionate about developing people — especially from within
• Collaborative — you win as a team, not as an individual
• Confident leading in the field and influencing others
• Able to balance people, performance and commercial outcomes in a practical way

Experience-wise, you bring:

• Multi-site leadership experience (hospitality a big plus)
• Strong track record in team development and performance
• Solid understanding of sales, profit and operations
• Ability to coach, influence and build capability in others

The impact

• Someone stepping into their first leadership role
• Someone finding their confidence on shift
• A team becoming something greater than they thought possible

Our global purpose is Changing Lives, Together. At its core, this means we want to change the world around us by making a real difference to people’s lives. This passion to make a difference starts with our Nandocas (how we say staff), because when they’re being their best, brilliant selves, epic things happen. Our purpose guides and inspires us as we grow, so you may find us out in our communities lending a hand, connecting with customers and taking every opportunity to be a force for good.