Area Manager Retail

St Vincent De Paul; North Lismore; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading community support organization in North Lismore seeks an experienced Area Manager to oversee the retail network. The role involves leading teams of employees and volunteers, ensuring exceptional customer service, and achieving sales targets. Candidates should have strong retail management skills and the ability to analyze business performance. The position offers significant tax-free benefits, career progression, and a supportive team culture within a diverse workplace environment.

Benefits

Tax-free benefits

Career progression opportunities

Learning and development support

Wellbeing support

Qualifications

• Experience managing large retail outlets in a multi-site capacity.
• Proven people management skills including motivating and coaching teams.
• Strong ability to analyze business data for operational performance.

Responsibilities

• Leading and developing teams of employees and volunteers.
• Ensuring outstanding customer service in stores.
• Meeting and exceeding sales and KPI performance.

Skills

Retail management

Team leadership

Customer service

Financial acumen

Data analysis

Job description

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services.

Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.

The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

An unmissable opportunity for an experienced Area Manager with strong retail management skills to lead high volume retail stores to success Current NSW Driver Licence Salary packaging tax free benefits - increasing your take home pay Your role as Retail Area Manager will involve managing the retail network in the Newcastle and surrounding region.

Your Responsibility

Leading, growing and developing teams of paid employees and volunteers Ensuring extraordinary customer service is provided to every customer, every time Embedding exceptional operational and visual merchandise standards Meeting and exceeding sales and KPI performance of the stores Champion the voice of the donor by upholding the highest standards in product sorting, pricing and placement Building and supporting the volunteer workforce and engaging with the local community Role-modelling a 'safety first' culture in stores Use the company's mission and values to support decision making, act as a brand advocate inside and outside of the stores.

You Will Need

Experience working in the management of large retail outlets in a multi-site capacity Demonstrated ability in successfully leading retail and supply chain operations Proven people management skills including leading, motivating, coaching and developing teams Proven ability to review and analyse business data and analytics to enable effective reporting and decision making on operational performance Financial acumen and experience in managing P L including rostering and wage spend High level understanding of current issues facing the retail sector and not for profit industry NSW driver licence and ability to travel across the region

Apply Now If this sounds like you, don't wait - apply now, we are interviewing applications as we receive them.

We Offer:

Supportive Team – Join a welcoming, values-driven team with a strong sense of community.

Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.

Career Progression – Grow with clear pathways to leadership and internal opportunities.

Learning Development - On-demand training to support your professional growth.

Wellbeing Support – EAP and wellness services to support your mental and physical well-being.

Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.

Leave Benefits – 5 days Sorry Business Leave , Mental Health / Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences.

We are an equal opportunity employer and are committed to engaging a diverse workforce.

We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.

If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society's commitment to Safeguarding Children Young People.

Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check Working with Children check.

A health / medical assessment may be required for some roles.