Area Manager - Aquatic

Belgravia Health and Leisure Group Pty Ltd; Balaklava; On-site; AUD 90,000 - 110,000; Full time

Job summary

Belgravia Leisure is seeking an Area Manager to lead five seasonal swimming pools across South Australia on a 6-month fixed-term contract. You will coach Venue Managers, drive high standards of customer service, and ensure safe, quality operations during the seasonal period.

You will bring proven leadership, strong coaching skills, and the ability to manage budgets while building relationships with clients and stakeholders.

Qualifications

• Proven leadership experience across multi-site venues.
• Strong coaching and people development skills.
• Excellent interpersonal and communication abilities.
• Ability to manage budgets and drive performance.
• Willingness to travel between multiple seasonal venues as required.

Responsibilities

• Providing leadership, coaching and support to five Venue Managers
• Supporting Venue Managers to achieve operational KPIs and business goals
• Driving consistent standards of customer service and operational delivery
• Developing and supporting staff through coaching and training
• Building strong relationships with clients and key stakeholders
• Identifying and addressing performance gaps and opportunities for improvement
• Supporting business growth, sales and profitability across the region
• Ensuring compliance with company policies, procedures and relevant legislation
• Promoting a positive, inclusive and high-performing team culture
• Using performance data and insights to drive continuous improvement

Skills

Leadership

Coaching

People management

Communication

Education

First Aid Certificate – Level 2

CPR Certificate

Working with Children Check

National Police Check

Job description

Area Manager

Seasonal Pools

Lead, coach and support five seasonal aquatic venues across South Australia

Are you an experienced leisure or aquatic leader looking for a rewarding short-term leadership opportunity?

We are seeking a passionate and experienced Area Manager to join our team on a 6-month fixed-term contract, providing leadership, support and coaching to Venue Managers across five seasonal swimming pools.

This is a fantastic opportunity to make a genuine impact across a regional portfolio, supporting Venue Managers to deliver safe, high-quality operations, exceptional customer experiences and strong business outcomes throughout the seasonal period.

The Role

As Area Manager, you will provide hands-on leadership, guidance and coaching to Venue Managers across:

• Balaklava Swimming Pool


• Owen Swimming Pool


• Hamley Bridge Swimming Pool


• Burra Swimming Pool


• Eudunda Swimming Pool

You will work closely with Venue Managers to ensure consistent operational standards, support their development and help each venue achieve its customer, operational and business objectives.

Your key responsibilities will include:

• Providing leadership, coaching and support to five Venue Managers


• Supporting Venue Managers to achieve operational KPIs and business goals


• Driving consistent standards of customer service and operational delivery


• Developing and supporting staff through coaching and training


• Building strong relationships with clients and key stakeholders


• Identifying and addressing performance gaps and opportunities for improvement


• Supporting business growth, sales and profitability across the region


• Ensuring compliance with company policies, procedures and relevant legislation


• Promoting a positive, inclusive and high-performing team culture


• Using performance data and insights to drive continuous improvement

About You

You are a confident and capable leader who enjoys developing people and creating successful teams. You may come from an aquatic, leisure, recreation, fitness, hospitality or similar multi-site service environment and will be comfortable supporting managers across multiple locations.

You will bring:

• Demonstrated experience leading, developing and managing teams


• Strong coaching and people leadership skills


• Excellent interpersonal and communication skills


• Business planning and development experience


• An understanding of budgets and financial performance


• The ability to identify opportunities and drive continuous improvement


• A strong customer service focus
  
• The ability to build positive relationships with clients and stakeholders


• A passion for developing people and creating great customer experiences


• A willingness to travel between the five seasonal venues as required

Essential Qualifications

• Current First Aid Certificate – Level 2


• Current CPR Certificate


• Working with Children Check or equivalent


• National Police Check

Why Join Us?

This 6-month fixed-term opportunity provides the chance to step into a multi-site leadership role and make a measurable difference across five seasonal aquatic facilities.

You’ll have the opportunity to:

• Lead and develop a team of Venue Managers


• Influence operational and customer service standards across multiple venues


• Build strong relationships with local communities and stakeholders


• Drive business performance and continuous improvement


• Gain valuable multi-site leadership experience

If you're a passionate leader who thrives on supporting others, improving performance and delivering exceptional customer experiences, we'd love to hear from you!

Ready to take on a new leadership challenge across five seasonal aquatic venues?

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

• A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.


• Allowing a short video submission describing their application for the job


• Allowing a support person during an interview

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement