APS6 Systems Analyst

SoftLabs; Canberra; Hybrid; AUD 70,000 - 110,000; Part time

Job summary

SoftLabs is seeking an APS6 Systems Analyst to translate business requirements into ICT solutions within government-scale projects in Australia. You will design, document and evaluate ICT systems, write functional specifications, and collaborate with stakeholders to ensure timely delivery.

The role covers system analysis, requirements prioritisation, and providing technical guidance. Initial term up to 12 months with possible extension to 24 months; hybrid working arrangement after six weeks

Qualifications

• Translate business needs into ICT system requirements.
• Write functional specifications from business requirements.
• Collaborate with stakeholders to define tasks and ensure timely implementation.

Responsibilities

• Translate business requirements into ICT system requirements and specifications.
• Create solution designs and implement solutions to meet business needs.
• Collaborate with stakeholders to define tasks, resolve issues and ensure timely implementation.

Skills

Systems analysis

Requirements gathering

Stakeholder management

Team leadership

Tools

SAP CRM / S/4HANA

Job description

• Initial Contract Duration: Up to 12 months
• Extension term details: Up to a maximum of 24 months
• Location: QLD, ACT, VIC
• Security Requirements: Must have Baseline
• Working Arrangements: HybridThe Labour Hire Worker is expected to work onsite for the first 6 weeks before a hybrid flexible working arrangement can be considered, unless otherwise negotiated. A hybrid flexible working arrangement may then be considered, ensuring the Labour Hire Workers residing address is within reasonable travel time and distance of the RFQ location to present onsite in cases of emergency or to meet business requirements. The location is the capital city of selected state/s.

Job details

• Systems Analysts translate business requirements into technical requirements that align with relevant architectures.
• APS6 Systems Analyst professionals design, create, evaluate and document ICT solutions in new and existing ICT systems. They may propose modifications to the existing systems and processes, or design new systems to meet user needs as expressed in requirements documentations or user stories.
• APS6 Systems Analysts are responsible for translating business needs into ICT system requirements and specifications for enhancements. It includes designing, analysing and documenting software systems to meet business expectations.
• They are responsible for writing functional specifications from the business requirements.
• APS6 Systems Analysts:
• Promote and deliver flexible, quality service and products to improve customer experience
• Work under the limited direction of senior staff to deliver results
• Undertake complex work
• Make ethical, evidence-based decisions using sound judgement
• Anticipate and respond to stakeholder needs and expectations
• May manage a team.

• Perform detailed analysis and evaluation of business processes and requirements
• System configuration as required to support solution
• Create solution designs and implement solutions to meet business needs
• Create and maintain solution documents
• Support daily operations and monitor performance of business solutions
• Adhere to delivery and support methodologies and contribute ideas for improvement
• Perform detailed technical application assessments considering feasibility, resource effort, risks and benefits
• Conduct testing activities such as test planning, execution coverage reviews and defect management
• Collaborate with stakeholders to define tasks, resolve issues, solve problems and ensure effective and timely implementation of projects
• Undertake project quality management tasks such as peer and quality reviews of specifications, design and testing documents
• Review research, process models and documentation of other staff, providing guidance and feedback
• Resolve or elevate issues as required and suggest alternative approaches and solutions
• Perform cost analysis activities as required manage the life cycle of changes and improvements to systems
• Manage a team to increase performance and engagement through:
• Coaching
• Capability development
• Performance management
• Health and well-being support

15. Set priorities, manage resources, and assist with the development of work plans

16. Exercise delegations in line with legislation and guidelines as required.

Knowledge/Qualifications

• Ability to quickly acquire in depth knowledge and understanding of:
• Frameworks, legislation, policies, procedures and information management requirements relevant to the work area
• The agency’s privacy, ethics, workplace health and safety and security protocols
• Relevant business systems and tools

2. Prior experience within government or similar large-scale organisation

Technical skills

SAP CRM / S/4HANA

• Feasibility assessment: Level 4 (SFIA)Selects relevant feasibility assessment approaches and techniques. Identifies the range of possible options. Undertakes short-listing of options and feasibility assessment. Engages with internal and external stakeholders to get the information required for feasibility assessment. Supports preparation of business cases including cost/benefit, impact and risk analysis for each option.

Requirements definition and management: Level 4 (SFIA)

Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity. Contributes to selecting the requirements approach. Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements. Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.

Software design: Level 4 (SFIA)

Designs complex software applications, components and modules. Uses appropriate modelling techniques following agreed software design standards, guidelines, patterns and methodology. Creates and communicates multiple design views to balance stakeholders' concerns and to satisfy functional and non-functional requirements. Identifies, evaluates and recommends alternative design options and trade-offs. Models, simulates or prototypes the behaviour of proposed software to enable approval by stakeholders, and effective construction of the software. Verifies software design by constructing and applying appropriate methods. Reviews, verifies and improves own designs against specifications. Leads reviews of others designs.

Consultancy: Level 5 (SFIA)

Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifies, evaluates and recommends options. Collaborates with, and facilitates stakeholder groups, as part of formal or informal consultancy agreements. Seeks to fully address client needs and implements solutions if required. Enhances the capabilities and effectiveness of clients, by ensuring that proposed solutions are fully understood and appropriately exploited.

Methods and tools: Level 3 (SFIA)

Provides support on the use of existing methods and tools. Configures methods and tools within a known context. Creates and updates the documentation of methods and tools.

Specialist advice: Level 4 (SFIA)

Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations. Actively maintains knowledge in one or more identifiable specialisms. Recognises and identifies the boundaries of their own specialist knowledge. Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organisation's needs.

• User experience evaluation: Level 3 (SFIA)Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Tests the usability and accessibility of components and alternative designs. Administers a range of evaluations, recording data and feedback. Analyses evaluation data and recommends actions. Identifies areas for future user research. Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation. Evaluates the usability of existing or competitor systems to provide benchmark values and as input to design.

Application Deadline: Friday, 06 November 2026

Expected Start Date: Friday, 01 January 2027

Job Type: Contract

An Administration Fee of 1.5% applies to PAYG and 1.75% ABN payments and is deducted from the Gross Hourly Rate.