APS6 Business Analyst — Agile Delivery & Stakeholder Lead

Softtest pays pty ltd; Queensland; On-site; AUD 110,000 - 150,000; Full time

Job summary

Softtest pays pty ltd in Australia seeks a Senior Business Analyst to understand business processes and define system requirements. You will work with stakeholders to identify opportunities to improve models, operations, services and processes, guiding informed decision‑making and delivering clear artefacts.

The role requires leading complex analysis across multiple workstreams, managing stakeholder expectations, ensuring traceability, and contributing to governance, risk and quality activities

Qualifications

• Cyber security knowledge and experience.
• Protective Security Policy Framework (PSPF).
• Information Security Manual (ISM).
• Essential 8 Strategies.
• National Institute of Standards and Technology (NIST).
• Business modelling BSMO – Level 4.
• Business process improvement BPRE – Level 5.
• Business situation analysis BUSA – Level 5.
• Feasibility assessment FEAS – Level 3.
• Requirements definition and management REQM – Level 4.
• Stakeholder relationship management RLMT – Level 5.

Responsibilities

• Work in an Agile multidisciplinary team to design and deliver iterative changes following a 2-week sprint cycle.
• Coordinate complex elicitation activities and adapt techniques to address incomplete information, low engagement, or conflicting inputs.
• Manage stakeholder relationships across workstreams, resolve competing needs, and ensure requirements meet agreed quality standards.
• Manage the requirements documentation lifecycle for a project, including prioritising requirements, identifying gaps, and confirming requirements are testable.
• Manage elicitation to identify business rules, constraints and pain points, and manage scope and change for medium-complexity initiatives.
• Produce analysis artefacts to communicate complex concepts, using appropriate models to define scope boundaries and support risk assessment, including: To‑Be/AS‑Is models, Detailed User Stories, Integration data flow diagrams, Use case diagrams, Test cases.
• Coordinate the business analysis approach for medium complexity initiatives, including selecting methods and defining analysis deliverables.
• Conduct current state analysis to confirm business needs and improvement opportunities, and validate proposed solutions against agreed outcomes.
• Contribute to change planning and identify complex cross-functional dependencies and advise on sequencing risks, proposing logical implementation phases.
• Analyse and manage risks across complex projects and contribute to coordinated risk responses, escalating risks as required.
• Coordinate quality assurance and verification and validation activities to align business and technical teams, and assess defect severity and priority.
• Analyse change requests and design decisions for complex initiatives, assess impacts, and prepare recommendations for approval.
• Act with integrity by promoting workplace practices aligned with the APS Values and the APS Code of Conduct

Skills

Cyber security

PSPF

ISM

Essential 8

NIST

BSMO Level 4

BPRE Level 5

BUSA Level 5

FEAS Level 3

REQM Level 4

RLMT Level 5

Job description

Softtest pays pty ltd in Australia seeks a Senior Business Analyst to understand business processes and define system requirements. You will work with stakeholders to identify opportunities to improve models, operations, services and processes, guiding informed decision‑making and delivering clear artefacts.

The role requires leading complex analysis across multiple workstreams, managing stakeholder expectations, ensuring traceability, and contributing to governance, risk and quality activities