APS 6 Feedback Management Officer

Australian Department of Veterans' Affairs; Sydney; On-site; AUD 105,000 - 119,000; Full time

Job summary

The Australian Department of Veterans' Affairs in Sydney, NSW is seeking a Senior Secretariat Officer to support high-profile forums, committees and events that build strategic relationships with government, the veteran community and international partners. You will provide secretariat, project management and stakeholder engagement skills to deliver outcomes across multiple forums.

In this APS 6 role, you will develop and maintain relationships, coordinate agendas and minutes, manage travel and

Qualifications

• Develop and maintain key strategic relationships with a diverse range of internal and external stakeholders.
• Communicate clearly with stakeholders to provide guidance and achieve mutually beneficial outcomes.
• Provide high-quality secretariat, event and ICT support for governance committees and forums.

Responsibilities

• Develop, maintain and strengthen key strategic relationships with a diverse range of internal and external stakeholders.
• Coordinate and produce core secretariat products, including agendas, meeting packs, minutes and action registers.
• Support planning and administration of ministerial, Secretary and SES international travel and events.
• Prepare correspondence, reports and briefings with high attention to detail.

Job description

Australian Department of Veterans' Affairs – Sydney NSW

2d ago , from Australian Department of Veteran's Affairs

• Salary Range: $104,898 - $119,116 + 15.4% employer super contribution
• Location: Melbourne, VIC; Sydney, NSW
• This vacancy has been identified to participate in VetPaths

JOB OVERVIEW

If you are an organised, proactive and people-focused professional who thrives in fast-paced environments, this is your chance to help shape high-profile engagement across government, the veteran community and international partners. As a Senior Secretariat Officer, you will play a central role in supporting important forums, committees and events that build strategic relationships, drive action and deliver meaningful outcomes.

The International & Stakeholder Relations Section oversees the coordination, planning, secretariat support and delivery of a range of external forums and committees. This includes supporting the Commissions and Partnership Forums, The National Consultation Framework forums, Defence-DVA partnership forums and the interjurisdictional Veterans’ Ministerial Council and the Commonwealth, State and Territory Committee. The section also manages international visits to the department, international travel for the Minister, Secretary and departmental SES and the departments involvement in bilateral and multilateral international discussions and forums.

This position is ideal for someone who combines excellent stakeholder engagement and communication skills with strong secretariat expertise, project management and problem-solving skills. You will engage with the offices of the Minister, Secretary, Deputy Secretaires and business areas across the department as well as a wide range of government agencies, ex-service organisations, representatives of state and territory governments, and international counterparts. Success in this role will require sound judgement, attention to detail, the ability to manage competing priorities, and a genuine commitment to building respectful and productive working relationships.

This is an exciting opportunity for confident communicator, a capable organiser and a relationship builder who enjoys turning complexity into action to contribute to a high-profile section at the centre of DVA’s stakeholder and international engagement work.

DUTIES

As an APS 6 you will be required to:

• Develop, maintain and strengthen key strategic relationships with a diverse range of internal and external stakeholders.
• Communicate clearly and confidently with stakeholders, providing advice and guidance on to achieve mutually beneficial outcomes.
• Provide high-quality secretariat, event and ICT support for the professional organisation and delivery of governance committees, consultative forums and stakeholder meetings.
• Coordinate and produce core secretariat products, including agendas, meeting packs, minutes, records of meeting and action item registers.
• Work collaboratively with business areas and stakeholders for papers, monitor responses, follow up on outstanding actions and ensure deadlines are met.
• Support the planning and administration of ministerial, Secretary and SES international travel, international events and inbound delegations to the department.
• Prepare written correspondence, reports, briefings, budgets and other materials to a high standard with strong attention to detail.
• Contribute strong project management and problem-solving skills to support the successful delivery of complex and high-profile work.
• Develop, update and maintain secretariat guidelines, procedures and continuous improvement practices.
• Provide administrative support including record keeping, travel coordination and financial management, and assist other teams within the section as required.
• Other duties as required.

ELIGIBILITY

• Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
• Any successful candidate external to DVA offered employment will be required to undergo pre-engagement screening checks, even if they currently have a security clearance. The screening checks are conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
• Any successful candidate will be required to obtain and/or maintain, a Baseline Vetting (AGSVA) security clearance as a minimum.

NOTES

This recruitment process may be used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the Candidate Information Pack.

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

Successful applicants engaged into the APS will be subject to a probation period.

We welcome people with diverse skills, experiences and perspectives. DVA is committed to building a workforce that reflects the community we serve and encourages applications from:

• Veterans and former Australian Defence Force members, whose skills and experience are highly valued across the APS
• Aboriginal and Torres Strait Islander peoples
• People with disability
• People who identify as LGBTQIA+
• People from culturally and linguistically diverse backgrounds

We are a Veteran Employer of Choice! This means you benefit from a workplace actively supporting veterans and families of veterans – one that understands and values military experience. You’re joining an organisation publicly recognised for its commitment to fostering veteran-friendly employment pathways and long-term career success.

The Australian Public Service (APS) values the unique skills, perspectives, and experiences that veterans gain during their Australian Defence Force (ADF) employment and encourage veterans to apply. Support may be available to veterans transitioning to meaningful APS careers through participation in VetPaths, which offers veterans an opportunity to participate in a six-month program offering formal learning and development, career mentoring and activities for wellness and peer support. More information can be found on the DVA Website.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activities for the vacancy if you choose to opt-in to the scheme, declare you have a disability and meet the minimum requirements for the vacancy. All requests for reasonable adjustments will be considered and managed in consultation with you. Further information can be found at https://www.apsc.gov.au/recruitability.

CANDIDATE INFORMATION PACK

The candidate information pack is available below.

Candidate Information Pack Opens in new window

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