APAC Account Manager

Business Show Media Ltd; Inner West Council; On-site; AUD 52,000 - 64,000; Full time

Job summary

A leading events and media company located in Australia is seeking a confident individual for a role in managing and developing client relationships. Responsibilities include onboarding new exhibitors, maintaining communication, and managing client-related tasks during exhibitions. The role offers a competitive salary of $52,000 and the potential for bonus pay up to $12,000 annually, along with various benefits including a company pension and gym membership. This is a full-time position with immediate start required.

Benefits

Company revenue share scheme

Additional annual leave over Christmas

Opportunity for international travel

Regular team events and social activities

Company pension

Gym membership

Qualifications

• Previous experience in client relationship management or account management is preferred.
• Strong communication and interpersonal skills are necessary.
• Excellent organisational and multitasking capabilities are required.

Responsibilities

• Conduct introductory meetings to onboard new exhibitors.
• Maintain daily communication with clients and exhibitors.
• Ensure document submission deadlines are met and invoices are paid.
• Manage the exhibitor portal efficiently.
• Provide on-site support during exhibitions.

Skills

Client relationship management

Strong communication skills

Organisational abilities

Interpersonal skills

Multitasking

Job description

Company Description

Business Show Media Pty Ltd is a leading company that organises some of the largest business events worldwide. Our focus is on supporting SMEs and startups by providing them with the services and products necessary for their success.

We recently expanded our global series into Australia, launching a new edition of the event from our growing office in Sydney.

Role Description

This is an exciting opportunity to join a growing team, as a part of a new project, with opportunities for progression. We are looking for a confident individual who will look to develop their career within the company with a view to becoming part of the leadership team within the office.

You will be responsible for managing and developing client relationships and ensuring client satisfaction. You will also collaborate with operations, marketing and sales to deliver excellent customer service and assist in organising and coordinating events.

Responsibilities include

• Introductory video call meetings to onboard new exhibitors
• Daily communication with clients / exhibitors over the phone and via email
• Ensuring exhibitors adhere to submission deadlines for documents and media and that invoices are paid on time
• Management of the exhibitor portal
• On-site support to the operations department at exhibitions, depending on the size of the event

Required Skills & Experience

• Previous experience in client relationship management or account management
• Strong communication and interpersonal skills
• Excellent organisational and multitasking abilities
• Ability to build and maintain strong relationships with clients
• Knowledge of the business events industry is beneficial but not required

Salary

• $52,000

Additional Pay

• Bonus pay structure - up to $12,000 per year

Benefits

• Company revenue share scheme (separate from the above additional pay)
• Additional annual leave over Christmas
• Opportunity for international travel
• Regular team events and social activities
• Company pension
• Gym membership

Visa Eligibility

This is a full time role and we're looking for somebody to start immediately and then take control of the department in the new year. Students & Working Holiday visas need not apply.