Allied Health Engagement Officer

cohealth; Melbourne; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

Novated Leasing

Paid parental leave

Superannuation on unpaid leave

Counselling & wellbeing programs

Diversity & inclusion

Descripción de la vacante

cohealth is seeking an Allied Health Engagement Officer to join the multidisciplinary team in Melbourne. You will be the first point of contact for new clients, helping to engage, identify barriers to participation, and provide education to support positive service experiences.

You will work closely with allied health professionals to assist clients access services, promote self-management and wellbeing, and contribute to better health outcomes through a client-centered approach.

Formación

• Completion of a Certificate IV Allied Health Assistant or tertiary qualification in Allied Health (unregistered).
• Experience as Allied Health Assistant or Allied Health clinician in a community setting.
• Enjoys client engagement and has a pleasant and professional phone manner.
• Demonstrated understanding and commitment to the principles of community health.

Responsabilidades

• Undertake initial needs identification conversations by phone with clients.
• Provide high-quality Allied Health support to individual clients.
• Support clients with health education and promotion, within scope.
• Provide clear written and verbal communication with clients, carers and staff, maintaining client files.

Conocimientos

Client engagement

Phone manners

Community health

Educación

Certificate IV Allied Health Assistant or tertiary qualification in Allied Health (unregistered)

Descripción del empleo

Allied Health Engagement Officer

• Full time, Fixed-term contract for 12 months
• Generous salary packaging options to increase your take home pay
• Work for a multidisciplinary team with a diverse range of backgrounds

So why cohealth?

cohealth leads the way in reducing health and social inequity in partnership with people and the communities in which they live. Named Premier's Health Service of the Year (Primary) and the Supporting LGBTIQ+ Health Service at the Victorian Public Healthcare Awards, cohealth's 1000 staff demonstrate courage, leadership, innovation, and agility in their commitment to providing inclusive and culturally safe health services that protect the human rights of all people of all gender identities, sexualities, ages, cultural and linguistic backgrounds, faiths, and abilities.

Our inclusive workplace culture enables staff to bring their whole selves to work, where uniqueness is valued, and people experience a feeling of belonging. Our aim is for everyone to thrive in their role. Please click here to find out more.

About the role

Join our Allied Health multidisciplinary team and play a key role in supporting clients on their healthcare journey. As the first point of contact for new clients, you will help foster engagement, identify barriers to participation, and provide education and support to ensure a positive service experience.

Working closely with allied health professionals, you will assist clients to access services, promote self-management and wellbeing, and contribute to improved health outcomes through a client‑centred, collaborative approach.

Please refer to the Position Description to know more about the role.

Your duties include:

• Undertake Initial Needs Identification conversations by phone with clients, providing a welcoming and professional service where consumers can ask questions and be supported
• Provide high-quality Allied Health support to individual clients in accordance with agreed targets and funding streams
• Support clients with health education and promotion, within scope, aimed at maximising good health and preventing illness in response to individual needs
• Providing clear written and verbal communication with clients, carers and allied health staff, maintaining and completing client files and statistical/program records

What cohealth offers:

• Generous salary packaging of up to $15,900, plus an additional $2,650 for meals and entertainment, to help increase your take‑home pay. Find out more on salary packaginghere:https://www.ato.gov.au/Individuals/Jobs-and-employment-types/Working-as-an-employee/Salary-sacrific…
• Novated Leasing is available along with a significantly discounted fitness membership with unlimited access to over 290 facilities for you and your family. To find out more clickhere
• cohealth offers primary carers 14 weeks paid parental leave upon completion of only 6 months of continuous service
• Eligible co-workers will continue to receive superannuation on unpaid parental leave as well
• Counselling services for you and your immediate family through our EAP‑Access provider, along with mindfulness, resilience, and wellbeing programs
• An inclusive workplace where diversity is valued and the work you do makes a meaningful difference

Our ideal candidate:

• Completion of a Certificate IV Allied Health Assistant or Tertiary Qualification in Allied Health (unregistered)
• Experience as Allied Health Assistant or Allied Health clinician in a community setting
• Enjoys client engagement and has a pleasant and professional phone manner
• Demonstrated understanding and commitment to the principles of community health

Application Process

We will be conducting interviews for this role as applications are received.

If you have any questions regarding this role, please contact Jess Eastwood [e-mail]

All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC), a Working with Children Check (WWCC), complete a Pre-Employment Declaration Form, evidence of legal rights to work in Australia, and evidence of vaccination.

Successful applicants will be required to provide evidence of immunisation assessment including Influenza within 12 weeks of commencement [B]. This is in accordance with the Victorian Minister of Health Mandatory Vaccination Orders and legislated requirement for influenza vaccination.