Allied Health Assistant

UnitingCare Health Pty Ltd.; Townsville City; On-site; AUD 48,000 - 50,000; Full time

Benefits offered by this job

Salary packaging

12% Superannuation

Not-for-profit salary packaging

Penalties & allowances

Job summary

UnitingCare Townsville Community Care is seeking an Allied Health Assistant to support the Allied Health Team under clinical supervision. The role involves helping implement client care plans, assisting with exercises and activities, and preparing equipment for services delivered in homes, clinics or community settings.

You’ll need Cert III or Cert IV in Allied Health Assistance (Massage qualifications desirable), strong communication, and the ability to work in a multidisciplinary team.

Qualifications

• Cert III or Cert IV in Allied Health Assistance (essential).
• Massage qualifications desirable or willingness to acquire.
• Experience working within a multi-disciplinary team.
• Demonstrated understanding of client centred care for long-term health conditions, aged and disabled clients.

Responsibilities

• Provide quality client care under clinical supervision of an Allied Health Professional.
• Assist in the implementation of client care plans and programmes (individualised and group).
• Identify and report client circumstances requiring input from Allied Health Professionals.
• Assist with preparation and maintenance of equipment and resources for services & programme delivery.
• Monitor, order and distribute office supplies.
• Provide administrative support as requested.
• Address enquiries and coordinate messages and referrals to relevant staff.

Skills

Effective communication

Education

Cert III in Allied Health Assistance

Cert IV in Allied Health Assistance

Job description

Allied Health Assistant | Blue Care | Townsville Community Care Employment Term: Permanent Full Time Location: Townsville Community Care Remuneration: $34.50 to $36.32 p/hr + 12% Super + Not for Profit Salary Packaging + Penalties & Allowances Classification: PO1.1 to PO1.3 dependant on experience.

• Provide quality client care under the clinical supervision of an Allied Health Professional,
• Assist in the implementation of client care plans and programmes both individualised and group,
• Identify and report client circumstances that require additional input from our Allied Health Professionals,
• Assist with the preparation and maintenance of equipment and resources required for services & programme delivery,
• monitor, order and distribute offices supplies
• Provide administrative support as requested
• Address enquiries efficiently and effectively providing accurate information within the scope of the position or coordinating messages and referral to relevant staff.

You’ll be passionate about providing exceptional support to ensure our Allied Health Team can provide expert clinical treatment and therapies, making a real difference to the independence and lives of your clients!

You will present with: Cert III, Cert IV or equivalent in Allied Health Assistance - essential Massage qualifications (or a willingness to acquire) highly desirable Effective communication skills with the ability to build great relationships, Experience working within a multi-disciplinary team, Demonstrated understanding of client centred care services delivery for clients with long term health conditions, aged and people with disabilities, Good time management skills and ability to prioritise workloads, Experience with technology incl. smartphones, tablets, laptops etc Current Australian drivers licence and roadworthy registered vehicle - Essential

An Allied Health Assistant’s day is varied, rewarding and client-focused. They may begin by reviewing their schedule and delegated care plans before travelling to clients’ homes, community centres or clinics. Their day may involve delivering delegated exercise programs, assisting with mobility or daily living activities, supporting group programs, completing equipment‑related tasks, or reinforcing strategies developed by physiotherapists, occupational therapists, dietitians, speech pathologists, podiatrists and exercise physiologists. Before each service, the AHA reviews the client’s care plan and delegated instructions, confirms the task is within their scope and competency, and considers any identified risks or recent changes. During the session, they follow the clinician’s directions, observe the client’s response and encourage safe participation while working within their delegated scope. Following each client‑facing service, the AHA documents the session, communicates relevant observations and escalates any concerns or changes to the delegating clinician. Their day may also include liaising with clinicians, completing administrative tasks, preparing treatment spaces and equipment, undertaking safety and infection‑control checks, attending supervision or training, and managing their schedule and travel between clients.

Applicants will require access to a reliable, comprehensively insured vehicle in good condition. While fleet vehicles may be available, access cannot always be guaranteed.

Employee Benefits:

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

Child Safe, Child Friendly:

• Provide welcoming, safe & nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur
• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion:

• We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.
• Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
• For additional support and to meet our RAP Team, email [e-mail]

Safe workplace:

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding:

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

UnitingCare is the second-largest Queensland employer, with more than 16,500 staff and 9,000 volunteers across our brands of UnitingCare, BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital. When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do. People who want to make the world a little better through small moments that leave big impacts. For more than 100 years we’ve been inspired by our mission to improve the health and wellbeing of individuals, families and communities. www.unitingcareqld.com.au

We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example. So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy.

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Let’s make a meaningful difference, together.