Airline Ramp Service Agents

Swissport; Gold Coast City; On-site; AUD 32,000 - 40,000; Full time

Benefits offered by this job

On-site parking

Uniforms provided

Career advancement opportunities

Job summary

Swissport on the Gold Coast is seeking Ramp Service Agents and Baggage Handlers to support airport operations on the tarmac. You will load/unload baggage, assist with cargo, and maintain safety on shift across a 7-day roster.

You must be physically fit, able to lift up to 32kg, with strong communication and teamwork. A valid Australian driver’s license and unrestricted work rights are required. On-site parking and company training are provided.

Qualifications

• Excellent communication skills, both written and verbal.
• Ability to lift up to 32kg repeatedly.
• Flexibility to work a 7‑day roster, including weekends.
• Australian Citizen/Resident with unlimited work rights.
• Possession of a valid Australian driver’s license.

Responsibilities

• Load and unload aircraft baggage efficiently.
• Safely transfer luggage to and from aircraft.
• Handle baggage weighing up to 35kg repetitively.
• Operate in various weather conditions and confined spaces.
• Collaborate with team members to maintain smooth operations.
• Manage baggage flow for departing and arriving flights using sorting equipment and manual handling techniques effectively.

Skills

Communication skills

Physical fitness

Safety conscious

Teamwork

Willingness to learn

Tools

Computer skills

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor‑made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiate us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Ramp Service Agents and Baggage Handlers are essential to the seamless functioning of airport operations, working behind the scenes to ensure everything runs smoothly. This role provides a unique opportunity to work directly on the airport tarmac, engaging in tasks such as sorting, loading, and unloading baggage and cargo, providing cabin cleaning services, and assisting with aircraft pushback.

In this dynamic and safety-focused environment, employees will encounter a variable schedule aligned with airline timetables, including early mornings, late shifts, and weekends. This flexibility is crucial to maintaining the efficiency and reliability of airport operations.

Your activities

Load and unload aircraft baggage efficiently.

Safely transfer luggage to and from aircraft.

Handle baggage weighing up to 35kg repetitively.

Operate in various weather conditions and confined spaces.

Collaborate with team members to maintain smooth operations, including sorting, loading, and unloading baggage and cargo accurately.

Manage baggage flow for departing and arriving flights using sorting equipment and manual handling techniques effectively.

Your profile

Flexibility to work across a 7-day roster, 24 hours a day.

Good physical fitness for lifting up to 32kg.

Ability to perform repetitive tasks for extended periods.

Basic to intermediate computer skills.

Thrive in a fast-paced environment with a strong emphasis on safety.

Excellent communication skills, both written and verbal.

Strong work ethic and eagerness to learn and grow.

Australian Citizen/Resident with unlimited work rights.

Possession of a valid Australian driver's license and reliable transportation.

Must be 18 years of age or older.

What we offer

On-site employee parking available.

Uniforms provided.

Opportunities for career advancement.

Accrual of annual and personal leave.

Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.