Ai Platform Leader: Scale Ai-Native Delivery

Xero; Melbourne; Hybrid; AUD 170,000 - 210,000; Full time

Job summary

Xero is seeking a platform product leader to shape how its AI-native delivery operates across the tech org in Melbourne. You will build shared platforms, guard rails, and operating models that enable teams to move faster with safer, scalable AI capabilities.

You’ll drive initiatives across the full delivery lifecycle, align stakeholders, and coach teams to mature AI product practices. This role emphasizes strategic thinking, execution, and measurable outcomes in line with our bold goals.

Qualifications

• Experience leading platform-level AI delivery programs.
• Ability to translate complex technical concepts into clear outcomes and decisions.
• Proven track record of aligning multiple stakeholders across products.

Responsibilities

• Build shared AI delivery platforms and operating models behind Xero's AI-native delivery.
• Align strategy and priorities across products and teams, setting baselines for adoption and health.
• Publish roadmaps, governance approaches, and moving high-value workflows from pilot to repeatable adoption.
• Drive initiatives across the full delivery lifecycle with a focus on measurable organizational impact.

Skills

Platform product management

Developer tools experience

AI/ML domain knowledge

Stakeholder alignment

Job description

The role / impact

This is a rare chance to shape how an entire technology organization works in the AI era. Rather than shipping another standalone AI feature, you'll build the shared platforms and operating models that make AI-native delivery possible across Xero, spanning AI harnesses that help teams build faster with the right guard rails, gateways that makes using models safe and efficient, and agents that help reduce toil.

The role / impact

This is a rare chance to shape how an entire technology organization works in the AI era. Rather than shipping another standalone AI feature, you'll build the shared platforms and operating models that make AI-native delivery possible across Xero, spanning AI harnesses that help teams build faster with the right guard rails, gateways that makes using models safe and efficient, and agents that help reduce toil. You'll drive initiatives spanning across the full delivery lifecycle, combining strategy, execution and measurable organizational impact. You'll drive decision-making across products and teams, connect work happening in different phases of development, and train and coach others to build strong AI product practice. In line with our value to Go Bold, you’ll set goals that stretch the team and help rethink, and not just solve, the problems in front of you.

The Team / How They Connect

This group shapes how products connect to Xero's wider AI strategy and objectives, and looks after the tools and ways of working that help thousands of Xeros deliver value. You'll build close relationships with Engineering, Security, Data and several other teams, keeping decisions joined up across the business.

The team is currently working on / Initially, you will focus on

• Building and scaling the shared capabilities behind Xero's AI-native delivery model.
• Aligning stakeholders on strategy and priorities, and setting baselines for adoption, delivery speed, cost, quality and technology health.
• Publishing quarterly roadmaps, operating model and governance approach for the initiatives.
• Moving the highest-value workflows from pilot into repeatable adoption.

Where And How You Can Work

We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment.

Here are some of the things we are looking for, for this role

• You bring strong platform product management experience, ideally across developer tools, infrastructure, data or AI.
• You think in systems, comfortably joining the dots across various phases and teams.
• Translating complex technical possibilities into clear outcomes and investment decisions comes naturally to you.
• Your approach to discovery, delivery and measurement is outcome-focused, and you know how to prove what's working.
• Ambiguity, evolving technology and incomplete information don't throw you off course.
• Curiosity and pragmatism sit alongside the resilience to turn early experiments into scalable products.