AI-Driven Microsoft Business Applications Architect

NTT America, Inc.; Canberra; On-site; AUD 120,000 - 180,000; Full time

Job summary

NTT DATA is seeking an AI-enabled business applications consultant to help clients identify, design and govern AI capabilities across Dynamics 365, Power Platform and SharePoint environments.

As AI continues to reshape how organisations work, we are expanding our capability in the emerging area of Work AI : helping clients embed AI into business processes, systems and ways of working to drive measurable outcomes.

Qualifications

• 2+ years in a consulting, business applications, digital transformation or AI-focused role.
• Experience with Microsoft technology implementations including Dynamics 365, Power Platform and SharePoint Online.
• Experience configuring or implementing Copilot capabilities and/or Copilot Studio.
• Strong understanding of generative AI concepts (LLMs, prompt engineering, AI agents, RAG, governance).
• Ability to bridge business and technical conversations and facilitate workshops.

Responsibilities

• Help clients identify and prioritise AI opportunities across business processes and user experiences.
• Facilitate AI discovery workshops and business value assessments.
• Translate business requirements into practical AI-enabled solution designs.
• Advise customers on AI readiness, adoption, governance and responsible AI practices.
• Collaborate with project teams to design AI-enhanced business solutions.
• Guide implementation of Microsoft Copilot capabilities across Dynamics 365, Power Platform, SharePoint and Microsoft 365.
• Support development of AI-powered agents, copilots, automations and knowledge experiences.
• Participate in customer solution architecture reviews and pilot projects.
• Stay current with Microsoft's AI portfolio and market trends.

Skills

Consulting experience

AI concepts

Workshop facilitation

Stakeholder management

Communication

Tools

Dynamics 365

Power Platform

SharePoint Online

Microsoft 365

Copilot Studio

Azure OpenAI

Job description

NTT DATA is seeking an AI-enabled business applications consultant to help clients identify, design and govern AI capabilities across Dynamics 365, Power Platform and SharePoint environments.

As AI continues to reshape how organisations work, we are expanding our capability in the emerging area of Work AI : helping clients embed AI into business processes, systems and ways of working to drive measurable outcomes.