After Hours Support Worker

MacKillop Family Services Pty; Canberra; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary sacrifice up to $18,550 per yr

Wellbeing support

Sanctuary Model framework

First Nations career pathways

Ngindaay Guumaldanha Aboriginal Staff 

Community & connection

Job summary

MacKillop Family Services Pty is seeking an After Hours Support Worker to join the National After Hours Services Unit in Canberra. You will support young people with high-quality residential care, participate in team meetings, and help deliver best-practice care to families.

This full-time role emphasizes safety, collaboration with staff and external providers, and roving between units within ACT regions. Aboriginal culture knowledge is valued in the selection process.

Qualifications

• Experience in youth services or residential care.
• Ability to relate to young people with social, emotional and behavioural difficulties.
• Awareness of OH&S issues in the workplace.
• Excellent communication skills, both verbal and written.
• Knowledge and understanding of Aboriginal culture and values.

Responsibilities

• Contribute to a safe and nurturing environment for young people.
• Assist young people to develop independent living skills.
• Protect and respect the rights of young people.
• Provide residential care reflecting the organisation’s values and practice frameworks.
• Work collaboratively with residential care staff, case workers, service providers and families.
• Undertake ‘Roving’ responsibilities between Residential units within the designated regions of A.C.T.
• Maintain records and documentation as required (case notes, communication books, incident reports, hazard and near miss reports etc).

Skills

Communication skills

Job description

About the role:

This position is situated within the MacKillop National After Hours Services Unit which is responsible for providing high quality residential care that supports the emotional, social and behavioural care needs of vulnerable young people.

The After Hours Support Worker is a member of the MacKillop National After Hours Services Unit and reports to the After Hours Support Worker Coordinator.

Support staff in providing ‘best practise’ care that meets the day-to-day needs of young people whilst delivering high quality outcomes for all young people and their families.

Participate in team meetings with the National After Hours Support Worker Team and other forums as required.

About You:

To thrive in this role, we are looking for individuals who possess the following qualities:

• Motivation, passion, and resilience to work with Young People
• Ability to work in a face-paced environment and think on your feet
• Availability to work a variety of shifts including sleepovers and active nights
• Positive and friendly attitude
• Excellent communication skills, written and verbal

We value the unique knowledge, perspectives, and cultural contributions of First Nations peoples. Your experience and insights are important to us, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

Key result areas and responsibilities

Support for Young People

• Contribute to the development of a safe and nurturing environment for young people;
• Assist young people to develop independent living skills;
• Protect and respect the rights of young people;

Residential Care

• Provide residential care that reflects the organisation’s values, policies and practice frameworks including The Way We Work With Young People;
• Work collaboratively with residential care staff, case workers, service providers and families;
• Undertake ‘Roving’ responsibilities between Residential units within the designated regions of A.C.T.
• Maintain records and documentation as required [including case notes, communication books, incident reports, hazard and near miss reports etc];

This is 1x Full Time, and several casual opportunities based in Canberra within our Residential Care Program. The position reports to the After Hours Coordinator.

Key Selection Criteria:

• A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families.
• Experience in youth services or residential care;
• Ability to relate to and work with young people with social, emotional and behavioural difficulties;
• Ability to implement behaviour management plans for young people with challenging behaviours;
• Experience and understanding of OH&S issues in the workplace;
• Excellent communication skills, both verbal and written;

For more information, please contact:

Claire Michael, at [e-mail]

What we offer at MacKillop:

• SCHADS (Level– 3) Dependent on qualifications & experience
• More money in your pocket – salary sacrifice up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Wellbeing that matters - Free, confidential support for mental, physical, financial and social wellbeing.
• Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
• First Nations career pathways – Warrungarli Strategy supporting recruitment, retention and professional development
• Community & connection – Opportunity to join Ngindaay Guumaldanha, our Aboriginal Staff Network

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that we continue to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

You must have a:

• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.