Advisory Manager

Genpact; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Genpact Ltd. is seeking an experienced Risk Advisory professional to lead client delivery of risk and assurance solutions across global locations.

You will independently communicate with clients, manage relationships, and support business development within the Risk Advisory domain. You will also oversee multi-engagement teams, allocate resources by skill, define timelines, review deliverables, and structure actionable recommendations for design and compliance issues.

Qualifications

• Relevant years of Risk advisory and Assurance domain experience with working knowledge of Operational Risk and Compliance frameworks, GRC tools, Control Assurance policies and procedures.
• Has worked in Risk Consulting with exposure to client issue understanding, proposal development, solution planning and execution.
• Exceptional communications skills, both written and verbal.
• Ability to gain the confidence of management and staff through attributes such as professionalism and positive attitude.
• Delivery Focus – Strong ability to work to deadline and manage multiple, potentially conflicting timeframes whilst achieving timely delivery and a consistent customer service experience.
• Building Relationships – Focused approach to developing, maintaining and using collaborative relationships to deliver information which is fit-for purpose and of a consistent quality to achieve the accomplishment of work goals.
• Working with Passion – Developed emotional intelligence and self-awareness with a passion in striving toward higher levels of performance and expertise; modifies behaviour to accommodate tasks, situations, and individuals involved.

Responsibilities

• Ability to lead and support client delivery of risk and assurance solutions across global locations
• Ability to independently communicate with the client and create/ manage business relations
• Will be responsible to support Business Development activities across Risk Advisory domain for new clients and support mining and business expansion of existing client accounts of Genpact
• Ability to independently manage multiple customer engagements leading teams with end-to-end responsibility of planning, execution and achievement of client mandate.
• Will independently interact with the customers to understand expectations, accordingly, assign team members to the project basis skill set required, define timelines/deliverables and take key decisions with regards to project management.
• Will review the project deliverables to ensure quality standards are maintained.
• Will be responsible for structuring implementable recommendations for design level / compliance issues. Will be responsible for engaging with client’s department/functional heads to discuss the issues observed as a result of the fieldwork undertaken, so as to understand the business impact and root cause of the issue.
• Will be responsible for leading teams with risk professionals across the Genpact hierarchies from Analysts to Managers for multiple engagements
• Will be responsible for conducting performance appraisal, providing project based feedback and grooming and career development of team members.
• Will define performance management and annual goal setting for team members, defining their career development path and coach team members and would also be responsible to authorize their leaves, etc.
• Will participate in organization hiring process to support HR in assessing and onboarding appropriate skillset.

Skills

Risk advisory

Team leadership

Client relationship management

Project management

Stakeholder communication

Tools

GRC tools

Job description

Client Service and Delivery Responsibilities

• Ability to lead and support client delivery of risk and assurance solutions across global locations
• Ability to independently communicate with the client and create/ manage business relations
• Will be responsible to support Business Development activities across Risk Advisory domain for new clients and support mining and business expansion of existing client accounts of Genpact
• Ability to independently manage multiple customer engagements leading teams with end-to-end responsibility of planning, execution and achievement of client mandate.
• Will independently interact with the customers to understand expectations, accordingly, assign team members to the project basis skill set required, define timelines/deliverables and take key decisions with regards to project management. This requires attending meetings with senior management of the client to understand their business objectives, assignment mandate etc.
• Will review the project deliverables to ensure quality standards are maintained. This will include review of design assessment, operating effectiveness testing / fieldwork performed by team members, providing valuable inputs to ensure all aspects of the risk management framework mandate are covered.
• Will be responsible for structuring implementable recommendations for design level / compliance issues. Will be responsible for engaging with client’s department/functional heads to discuss the issues observed as a result of the fieldwork undertaken, so as to understand the business impact and root cause of the issue.

Team Management Responsibilities

• Will be responsible for leading teams with risk professionals across the Genpact hierarchies from Analysts to Managers for multiple engagements
• Will be responsible for conducting performance appraisal, providing project based feedback and grooming and career development of team members.
• Will define performance management and annual goal setting for team members, defining their career development path and coach team members and would also be responsible to authorize their leaves, etc.
• Will participate in organization hiring process to support HR in assessing and onboarding appropriate skillset.

Knowledge (Factual or procedural information needed to perform in the role)

• Understanding of principles, practices, theories and concepts relating to risk (e.g. operational risk, compliance risk, project risks)
• Working knowledge of risk appetite and governance concepts
• Relevant years of Risk advisory and Assurance domain experience with working knowledge of Operational Risk and Compliance frameworks, GRC tools, Control Assurance policies and procedures
• Understanding of the Banking and Financial Services Industry
• Has worked in Risk Consulting with exposure to client issue understanding, proposal development, solution planning and execution
• Ability to develop cross functional knowledge of risk management policies and procedures adhering to Regulators as well as specific internal corporate requirements
• Ability to work with complex business organizations and provide operational risk expertise and consulting for projects and initiatives generally spanning multiple business lines and geographies

Minimum Qualifications :

• Relevant years of Risk advisory and Assurance domain experience with working knowledge of Operational Risk and Compliance frameworks, GRC tools, Control Assurance policies and procedures.
• Has worked in Risk Consulting with exposure to client issue understanding, proposal development, solution planning and execution.
• Exceptional communications skills, both written and verbal.
• Ability to gain the confidence of management and staff through attributes such as professionalism and positive attitude.
• Delivery Focus – Strong ability to work to deadline and manage multiple, potentially conflicting timeframes whilst achieving timely delivery and a consistent customer service experience.
• Building Relationships – Focused approach to developing, maintaining and using collaborative relationships to deliver information which is fit-for purpose and of a consistent quality to achieve the accomplishment of work goals.
• Working with Passion – Developed emotional intelligence and self-awareness with a passion in s triving towardshigher levels of performance and expertise; modifies behaviour to accommodate tasks, situations, and individuals involved.
• Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.
• Managing the Job - Demonstrated ability to work independently and under pressure, effectively managing one’s time and resources to ensure that work is completed efficiently.
• Performing for Excellence – Attention to detail, setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; proactively developing standards of excellence.