Adobe Digital Marketing Associate - Customer Advisory

KordaMentha Pty; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Professional development

Flexibility

Career growth

Parental leave

Wellbeing program

Job summary

KordaMentha in Melbourne CBD seeks an Adobe Digital Marketing Associate for a 6‑month contract in the Customer Advisory team. You will help develop loyalty strategies and optimize campaigns using Adobe Campaign, Target and Audience Manager to boost engagement, retention and brand loyalty.

You will collaborate with clients and partners, test and learn across channels, review performance, and report on KPIs. Strong HTML/CSS knowledge and 3–5 years in digital marketing are desirable in a fast-paced

Qualifications

• Bachelor’s degree in Marketing or Digital Marketing.
• 3–5 years’ experience in digital marketing or a similar role.
• Experience with Adobe Experience Cloud (Campaign, Target, Audience Manager).
• Knowledge of HTML, CSS and secure digital environments.
• Experience in financial services or banking is desirable.

Responsibilities

• Develop and apply an optimisation framework to test and learn across engagement campaigns.
• Collaborate with clients and external partners for data integration across platforms.
• Review and optimise retention campaigns and activities.
• Advise the loyalty campaign team on tests and campaigns.
• Interpret research to support optimisation activity.
• Report KPI activity and provide team coaching and direction.

Skills

Digital marketing

Education

Bachelor’s degree in Marketing or Digital Marketing

Tools

Adobe Campaign

Adobe Target

Audience Manager

Analytics

HTML/CSS

Job description

• Contract
• Office Location: Melbourne
• Division: Customer Advisory

Company Description

For more than 20 years, KordaMentha has supported businesses through some of their most complex matters and opportunities. Founder owned and led; we are an advisory firm that helps corporations, financiers, lawyers, private investors and government clients to grow, protect and recover value.

That's what we do, but it's how we do this that makes us who we are.

Proudly independent, strategically local, and with a bias for action to get things done, we focus on doing what is right by our clients, our people, and the wider community. Our track record shows that we help navigate the best path forward in challenging times, and do so across cities, regions and territories.

In the most stressful or demanding environments, we continue to drive change where it really counts.

Job Description

Please note this role is a 6 month contract and will be based in our client's Melbourne CBD office.

Customer Advisory team, on behalf of a client in the financial services sector, is seeking an Associate to become part of a digital customer engagement and retention squad. Along with nurturing our relationship with the client, the Adobe Digital Marketing Associate is responsible for the continual improvement of customer engagement and retention marketing campaigns with the aim of increasing customer engagement, retention, and brand loyalty.

You will support our client in the development of the customer loyalty strategy to support key strategic initiatives and business targets using Adobe Campaign, Target, and Audience Manager.

Responsibilities:

• With the help of the Adobe Digital Marketing Lead, you will support in the development and the application of an optimisation framework to continually test and learn across engagement and retention campaigns in order to accelerate customer engagement and conversion across channels.
• Collaborate with the business as well as external partners to ensure effective data integration and knowledge sharing across platforms and channels.
• Complete ongoing review and optimisation of all retention campaign initiatives and activities.
• Advise and assist the customer loyalty campaign team in developing campaign tests.
• Review and interpret research to support optimisation activity.
• Facilitate regular discussion and engagement across teams to share and gain insights.
• Report on optimisation framework and activity on a periodic basis.
• Track KPIs, enable development plans and provide coaching, support and direction to the team.

Qualifications

• Relevant bachelor’s degree, specialising in Marketing or Digital Marketing.
• 3 - 5 years’ experience in digital marketing or a similar role.
• Demonstrated experience in a similar optimisation, campaign or content focused role.
• Proficiency using Adobe Experience Cloud, including Campaign, Target and Audience Manager and Analytics with Journey Optimiser and Real Time CDP & CJA preferred.
• Experience using eDM platforms, customer databases and data driven campaigns.
• Demonstrated ability to build relationships, influence stakeholders, and deliver outcomes in a fast paced consulting or professional services setting.
• A collaborative and flexible approach towards working with clients and solving challenges.
• Proven ability to execute creative, cross channel marketing campaigns across web, email and offline channels.
• Working knowledge of HTML, CSS, transactional websites and secure digital environments.
• Experience within financial services or banking is highly desirable.

Additional Information

Join KordaMentha Build your future, shape ours

We don't just hire talent; we invest in it - with support that accelerates your success in every way

• Professional development: Expert mentorship, tailored training via KordaMentha Business School, study support, and our Accelerate program for Analysts to Associate Directors build your brand, expand your network, and gain strategic insights from senior leaders
• Flexibility: We champion work/life integration with options that fit your lifestyle.
• Career growth: Merit-based promotions, secondments, and opportunities to work alongside senior leaders on impactful projects.
• Leave that works for you: Buy extra leave and access volunteer, generous parental leave and career break options.
• Culture & connection: Social events, cultural celebrations, and our bi-ennial black-tie ball.
• Family support: Flexible parental leave, return-to-work support.
• Health & wellbeing: Inclusive wellness initiatives and confidential and industry leading EAP for you and your family.

This isn't just a job - it's a place where your ambitions are nurtured, your wellbeing is valued, and your contributions celebrated. Ready to shape your future with us?