Admissions / Communications Officer

WA Country Health Service; Shire Of Esperance; On-site; AUD 65,000 - 76,000; Full time

Benefits offered by this job

12% employer contributed superannution

Salary packaging arrangements

Professional Development Opportunities

Flexible working arrangements

Flexible leave arrangements

Other location based allowances

Job summary

WA Country Health Service is seeking an Admissions / Communications Officer to register and prepare documentation for patients attending the Emergency Department and for admission, while ensuring an efficient telecommunications system for the hospital.

The role is a Permanent Full Time appointment within WA Country Health Service, requiring accuracy, confidentiality and strong communication, with the ability to work as part of a team and provide shift coverage.

Qualifications

• Demonstrated accuracy in electronic data entry, record management and clerical skills.
• Ability to understand the need for and maintain confidentiality.
• Proven communication and interpersonal skills in relation to customer service.
• Ability to collaboratively work as part of a team and with minimal supervision.
• Capacity to undertake shift work as part of a 24 hour/7 day a week service.

Responsibilities

• Register and prepare documentation for patients attending the Emergency Department and presenting for admission.
• Control and maintain an efficient telecommunications system for the hospital.

Skills

Data entry

Confidentiality

Communication

Teamwork

Shift work

Job description

This is for a Permanent Full Time appointment.

Position Profile:

We are currently seeking to appoint a Admissions / Communications Officer. To register and prepare documentation for patients attending the Emergency Department and presenting for admission. To control and maintain an efficient telecommunications system for the hospital.

Area Profile:

The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

Suitability Criteria

• Demonstrated accuracy in electronic data entry, record management and clerical skills.
• Ability to understand the need for and maintain confidentiality.
• Proven communication and interpersonal skills in relation to customer service.
• Ability to collaboratively work as part of a team and with minimal supervision.
• Capacity to undertake shift work as part of a 24 hour/7 day a week service.

Employee Benefits:

• 12% employer contributed superannuation into a fund of your choice. For further information on superannuation click here
• Access to generous salary packaging arrangements
• Professional Development Opportunities and Study Leave/assistance
• Flexible working arrangements
• Flexible leave arrangements
• Other professional and location based allowances

For Further Job Related Information:

We encourage you to contact Malia Mataele on 08 9080 5259.

Applicants Are Required To Provide

• A statement addressing the suitability criteria, (maximum 2-3 pages) outlining your skills, experience, knowledge and what you will bring to the role
• A detailed curriculum vitae (CV) summarising your relevant experience and ability to meet the position requirements
• The names and contact details of two (2) professional referees, preferably including your current or most recent manager

Eligibility to Apply:

To be eligible for appointment, applicants must have valid Australian work rights. This includes visa holders. Permanent appointments may be made to individuals who hold citizenship, permanent residency, or visas that enable ongoing employment in Australia.

Other Conditions:

WA Health is committed to eliminating all forms of discrimination in the provision of our service. We are committed to the National Principles for Child Safe Organisations. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.

WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles.

WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.

Please note this recruitment process requires completion of satisfactory Pre-Employment Health Assessment (PEHA). Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn. Please see the attached WACHS PEHA Policy for further information.

Whilst this selection process will initially be used to fill the above vacancy, applicants found suitable for this position may be considered for other ‘similar’ vacancies within WACHS and/or the wider WA public sector. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.

We are committed to fostering a diverse and inclusive workforce where every employee feels valued and empowered. We believe that a diverse team brings unique perspectives and drives innovation to meet our community’s needs. We welcome applicants of all backgrounds and experiences to join us in shaping a more equitable future and as a measure to achieve equality, under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, encourage applications from people living with a disability, Aboriginal people, people from culturally and linguistically diverse backgrounds, women and youth (24 years of age and under).